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| espenv | hi | [05:51] |
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| voldern | up_the_irons: If I cant get a route to a VPS I have with you from every network I've tried in Norway, and its been this way for months. Do you have a suggestion how I can start debuging this problem?
I've even tried with a host that has direct access to the central internet exchange in Norway | [05:55] |
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| staticsafe | O_o
voldern: what is traceroute showing? | [07:21] |
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| brycec | ^
And are we sure the destination is up and responding? (destination == the vps you're trying to test and route to) | [08:13] |
| plett | I have no problems pinging www.uio.no from my ARP VPS. That's the website that hosts the documentation about NIX http://www.uio.no/tjenester/it/nett/fastnett/nix/info-english-short.html | [08:23] |
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| brycec | good thinking | [08:40] |
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| voldern: I can reach uio.no from my ARP VPS no problem, here's the traceroute http://pastie.org/5697520
Say, up_the_irons, do you have a looking glass or online traceroute available? just an idea | [08:59] | |
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| up_the_irons | brycec: no looking glass yet
voldern: a traceroute (forward and reverse) is the first step for diagnosis | [12:25] |
| brycec | up_the_irons: twas just an idea. Would help to provide the reverse traceroute in these situations. | [12:28] |
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| up_the_irons | brycec: definitely | [12:43] |
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| voldern | brycec, up_the_irons: thanks for the feedback. I've looked into it some more and it seems that you are right, I'm able to access it from another norwegian host I tried now. here is traceroute from two of the unsucsesfull hosts: http://pastebin.com/pMnNeTkd
looks like the second trace makes it to sweden | [17:55] |
| brycec | voldern: What does the reverse traceroute look like? (traceroute from your VPS to that host) | [17:57] |
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| brycec | fwiw voldern I can traceroute from my vps up to 62.92.249.109 without problem | [18:08] |
| voldern | http://pastebin.com/ZVxaq0SJ
there is the reverse trace | [18:09] |
| brycec | (my said traceroute http://pastie.org/5700905)
Interesting, defintely looks like a routing issue at telenor voldern: My traceroute to your IP looks about the same | [18:09] |
| voldern | weird, I'm able to traceroute 67.199.135.101 http://pastebin.com/ZbFL5pNE
I should probably try contacting telenor then? | [18:12] |
| brycec | Perhaps.
up_the_irons might be able to check things out too, shed some light | [18:14] |
| voldern | i'll give it some time and see if up_the_irons has something to add before I contact telenor. thanks for the help :) | [18:15] |
| brycec | I'm no expert, but they might have a bad route somewhere in there | [18:15] |
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| anisfarhana | Hiya all :) | [21:56] |
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| up_the_irons | voldern: it never hurts to contact the NOC of the network where you think packets are being dropped. I just opened a ticket with GTT (who now owns nLayer) and gave them your traceroutes. Thanks! | [22:27] |
| mercutio | up_the_irons: did you notice any problems from that coresite upgrade?
not that there seems to be anything wrong, just curious | [22:33] |
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| up_the_irons | mercutio: no, didn't notice any problems. the circuit *did* go down, but they said it would (migrating to some new stuff or something) | [22:51] |
| mercutio | ahh | [23:01] |
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