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| Who | What | When |
|---|---|---|
| *** | arpcustomer has joined #arpnetworks | [16:04] |
| arpcustomer | looking at those under /users ... don't see any names I recognize from the support desk. anyone here know if ARP systems are down right now? | [16:05] |
| mhoran | Hmm. I can get into the portal. My VMs are fine. Can you get to the help desk? I'd file a ticket there.
https://portal.arpnetworks.com/help or email support@ | [16:06] |
| arpcustomer | well, my VM isn't responding to pings, and I'm away from the office, so I don't have login credentials on hand :( | [16:06] |
| mhoran | Ah, can you just send an email? That should work. But nobody from ARP watches this channel actively. | [16:07] |
| arpcustomer | can you ping 174.136.103.210 ?
well, e-mail goes through the VM | [16:07] |
| mhoran | Nope, not from home nor from ARP VM. | [16:07] |
| arpcustomer | ah, well. I'm gonna have to go get my login, and log into that management console.
is it garydolley@arpnetworks.com ? is that the address? (trying to send SMTP manually to port 25) | [16:08] |
| mhoran | No send to support@arpnetworks.com | [16:11] |
| arpcustomer | ACK. thanks.
ugh. rejected for SPF failure. :( ARP used to have a page listing planned/discovered outages... would you happen to know the URL? can't find it from the homepage. | [16:11] |
| mhoran | I'm not sure. Used to check Twitter but that was ages ago.
I can send an email for you if you'd like, PM me your name and contact info? | [16:16] |
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| *** | arpcustomer has quit IRC (Quit: ircII EPIC5-1.1.2 -- Are we there yet?) | [17:51] |
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| ben1 is now known as mercutio | [20:20] | |
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