JC_Denton: yeah it was on a nic (intel in fact) Can anyone tell me - if I get a new generic VM, how long does it take to get an ipv4 allocation for it in my dashboard? however long it takes to get the vm? they're going to be done at the same time oh unless you're asking about that new auto-provisioning. then I don't know Probably it's the new auto-provisioning. The VM is available, but no IPs are in my dashboard and it's not getting anything via dhcp either. you might need to order ips separately Support is on it - maybe they thought that since I'm an existing customer I had free IPs already. Anyway, I should be sorted out soon. "If you don't have any available IPs, you'll have to order more" http://support.arpnetworks.com/kb/vps/how-do-i-add-an-additional-vps-to-my-existing-account up_the_irons: btw that could use an update ^ ;)