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| Who | What | When |
|---|---|---|
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| up_the_irons | Squillis: quick answer: yes, but email support for details | [00:52] |
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| plett | up_the_irons: I think it must have been someone else and not me, assuming USCG is coastguard stuff, that's not something I know anything about | [02:54] |
| up_the_irons | Ah OK
And I don't have my really old IRC logs anymore | [02:54] |
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| Squillis | will do. thanks | [06:35] |
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| nathani | up_the_irons: Happy Invoice Day! | [18:31] |
| mercutio | nathani: i think you were a little late again :) | [18:31] |
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| Jakob_ | Hi, I have a few pre-sales questions about your dedicated offering. (1) what is the network speed both in and out (2) any plans to open additional datacenter locations and (3) do you provide DDOS protection? | [20:39] |
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| Jakob__ | Hi, I have a few pre-sales questions about your dedicated offering. (1) what is the network speed both in and out (2) any plans to open additional datacenter locations and (3) do you provide DDOS protection? | [20:58] |
| *** | Jakob_ has quit IRC (Ping timeout: 260 seconds) | [21:00] |
| Jakob__ | ? | [21:11] |
| mercutio | hi jacob, you may have better luck emailing sales@arpnetworks.com
network is gigabit, there's datacenter in frankfurt as well as los angeles | [21:22] |
| Jakob__ | @mercutio, thanks for the answers and I'll look into contacting sales. Questions though, are you certain it's gigabit network? I ask because on the following page it says for $50/mo I can buy 100 Mbps. https://arpnetworks.com/dedicated | [21:35] |
| mercutio | that's 100 megabit flat rate i think
yeh unmetered so normally you get 10tb of data but you can pay more to instead get 100 megabit unmetered 1 megabit can do about 300gb so you'd need > 30 megabit average of traffic for that to be relevant | [21:35] |
| Jakob__ | Maybe I'm getting confused between bandwidth and network speed. Doesn't most plans include 10 TB of bandwidth, but what's the actual network speed? I understand each server physically has dual-gigabit ports but that doesn't mean it's connected to a gigabit network. What's the network speed? 100 Mbps? | [21:42] |
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| milki | up_the_irons: lol yeah thats ether over power. the devices i have are called powerline adapters | [21:51] |
| up_the_irons | milki: ah OK
Jakob__: it's a multi-gigabit network | [21:52] |
| Jakob__ | up_the_irons: so just to confirm, each dedicated server get's both 1+ gigabit both upload and download? | [21:53] |
| up_the_irons | Yes | [21:53] |
| Jakob__ | up_the_irons: that's excellent. so what does the $50/mo unmetered 100Mbps get you? Is what you're paying for is essentially "unlimited" bandwidth, but your network speed will drop down from being gigabit to only 100Mbps?
up_the_irons: (appreciate you answer all of my questions. thanks) | [21:55] |
| up_the_irons | Actually don't worry about that, we're going to discontinue that $50 flat rate
Everything is at gigabit speeds and you pay for usage, pretty much like everywhere else | [21:57] |
| Jakob__ | up_the_irons: gotcha. You mind if I ask two more questions ... (1) do you provide DDOS prevention and if you do, how much per month? (2) any plans to open up any additional data centers. I'd love it if you opened a data center in central part of the USA. Like Dallas. Dallas is great because it provides a midpoint for all USA customers so people get similar latency throughout the USA when hosting in Dallas, TX | [21:59] |
| up_the_irons | No plans for another data center soon. We spent a good portion of this year opening up one in Frankfurt, so that's still a focus.
We don't offer DDoS protection, partly because if one is a packet magnet, we kinda want them to host elsewhere. A lot of us are simply low bandwidth users. | [22:02] |
| Jakob__ | up_the_irons: "a lot of us are simply low bandwidth users". does that imply few host web applications? what's the typical customers hosting on arpnetworks if you don't mind me asking | [22:05] |
| mercutio | for web hosting ddos protection you could always use something like cloudflare.
as long as you don't leak where it's hosted they hav eno idea of your real server location | [22:06] |
| Jakob__ | mercutio: good to know. thanks for the help everyone | [22:07] |
| mercutio | i think lots of people host web applications, it's just that most web sites don't get ddos'ed..
apparently most ddos's come from playing online games these days like counter strike etc | [22:08] |
| Jakob__ | my more concern is that if someone else on your network gets DDOS and that takes down my site | [22:09] |
| mercutio | ah, usually their port or ip would be dropped temp. | [22:10] |
| Jakob__ | might be something worthwhile for you to offer for everyone, just to ensure that no single person takes down the network because they are a target of an attack | [22:10] |
| mercutio | but that's not ddos protection
ddos protection is meant to mean you can get ddos'ed and still receive legitimite traffic well there's both i suppose | [22:10] |
| Jakob__ | mercutio: only reason why I ask about DDOS is because Linode recently was down for 12 days because of a DDOS attack on them. https://blog.linode.com/2016/01/29/christmas-ddos-retrospective/ | [22:16] |
| mercutio | hahaha
yeah i was really curious about that they handled that extremely badly and had very little customer feedback anyway one of arpnetworks's providers is ntt, and they're good at ddos mitigation so before things got out of hand, i'd expect something would be sorted out. but yeah that's where mitigation rather than protection is needed, as they were targeting linode infrastructure that they didn't want to take offline | [22:17] |
| Jakob__ | mitigration rather than protection .... that's why I ask. Seems like we live in a day now when we need to proactively prevent DDOS kind of silliness | [22:23] |
| mercutio | ntt are actually pretty good with that kind of thing
but yeah bad things can happen whoever your provider is if you're doing high sales volume web site or something, and every second of downtime counts, then having multiple sites with active/active backup could be helpful depending on expertise, etc | [22:23] |
| Jakob__ | excellent point.
I'm signing off for the night. take care and thanks for the help | [22:33] |
| mercutio | ok night | [22:35] |
| *** | Jakob__ has quit IRC (Ping timeout: 260 seconds) | [22:38] |
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