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| Who | What | When |
|---|---|---|
| sorressean | My old server has static routes for IPV6. Do I need to set those up for arp? It doesn't say in the knowledge base, but Iwanted to make sure.
I'm not familar enough with ipv6 to know why those were needed. | [07:16] |
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| mkb | I always just put the new bsd.rd on and install since it's easier than waiting for up_the_irons
sorressean: static routes to where? | [08:25] |
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| *** | ix33 has quit IRC (Quit: leaving) | [09:02] |
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| brycec | I assume sorressean is talking about network configuration on his dedicated box
In which case - yes you still set the ip/netmask/gateway statically for v4 and v6 | [09:45] |
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| sorressean | Awesome. got it all working. thanks everyone for all the help with ipmi/etc. finally up and running. | [10:38] |
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| brycec | Hooray I have a /28 now :D | [11:05] |
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| staticsafe | You have been approved for an AS number.
This approval is valid for 90 days. You will receive a message from ARIN Financial Services within one business day that will contain details on the steps required to receive the AS number. We would like your feedback to help us better understand your needs and how we can improve our services. yesssssssssssss | [13:39] |
| mercutio | ARIN financial services :)
actually it looked like ARIN wasn't as bad as APNIC did you need to get something from arp static? | [13:40] |
| staticsafe | yeah
an invoice for BGP stuff | [13:40] |
| mercutio | so they did rquire it in the end | [13:41] |
| you're not getting additional ip space at the same time are you?
here they seem to like to give out /22s to everyone | [13:51] | |
| staticsafe | nah | [13:51] |
| mercutio | except existing ip holders
well everyone once | [13:51] |
| staticsafe | thats the APNIC policy | [13:52] |
| mercutio | yeah
it's kind of whack to me | [13:52] |
| brycec | Congrats staticsafe | [13:53] |
| staticsafe | ty | [13:53] |
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| mnathani_ | Awesome staticsafe! Congratulations on the new AS / approval | [14:16] |
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| up_the_irons | congrats staticsafe ! | [17:47] |
| staticsafe | ty ty
though since its Friday, I won't get it until Monday | [17:47] |
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| mercutio | is it short or long? | [18:05] |
| BryceBot | That's what she said!! | [18:05] |
| mercutio | hahaha | [18:05] |
| up_the_irons | lol | [18:15] |
| staticsafe | mercutio: you mean the 16 vs 32 bit ASN thing?
that depends, afaik ARIN asks you about it | [18:18] |
| mercutio | yeah
they used to i dunno if that's still the case actually i think you had to request 16 bit specifically | [18:18] |
| staticsafe | yeah | [18:19] |
| mercutio | apnic is a pita with regards to 16 bit asn | [18:19] |
| staticsafe | how much of a issue is it really anymore on the software side? | [18:20] |
| mercutio | it depends
it's only if using stuff that doesn't support it directly that it's annoying really | [18:22] |
| staticsafe | https://www.ripe.net/manage-ips-and-asns/resource-management/faq/faq-asn32/should-i-request-a-16-bit-asn-or-a-32-bit-asn | [18:25] |
| mercutio | arp doesn't support 32 bit asn for ipv4 afaik
which means doing the transition asn jump thingy | [18:25] |
| staticsafe | :o | [18:26] |
| mercutio | y'know, to me it's surprising that 16 bit asn's lasted so long | [18:31] |
| BryceBot | <staticsafe> :i | [18:31] |
| mercutio | it suggests to me that not enough people were dual homing
i dunno what adoption is like now. they're segmenting things into different regions etc with the beginning prefix | [18:31] |
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| does anyone have opinions on ticketing systems like kayako? | [18:51] | |
| brycec | Incidentally I've used Kayako for years and years | [18:56] |
| mercutio | it's $39/month per agent? | [18:57] |
| brycec | Specifically SupportSuite (when it was still called that) and later eSupport.
We hosted our own wooooow, their pricing has gone up We paid $400 to host our own for life, unlimited agents etc | [18:57] |
| mercutio | yeah it's insane isn't it | [18:58] |
| brycec | Those prices are not worth it.
I mean, it worked pretty well.... but not $288/agent/year | [18:58] |
| mercutio | heh yeah | [18:59] |
| brycec | fwiw we opted to use osTicket
fwiw we opted to use osTicket for additional support desks I didn't use it much, but it seems solid, and the price is right. | [18:59] |
| mercutio | is it fre? | [19:00] |
| brycec | Yes | [19:01] |
| mercutio | ahh free unless they host it | [19:01] |
| brycec | just php+database
real lightweight, etc Oh and as nice as Kayako's website looks, the product and especially the source is nowhere near as pretty. (Essentially it was outsourced and not well.) Though to be fair, it may have changed since my last experience. (<-- for the lawyer-bots listening) | [19:01] |
| mercutio | have you ever looked at vbulletin source? | [19:05] |
| brycec | I have not. | [19:06] |
| mercutio | they probably encrypt it
but there are so many exploits i think a lot of the time closed source php stuff is pretty bad err at least of the older ones | [19:06] |
| brycec | Yeah, though I see there being two distinct worlds there -- open/closed-source, regardless of language, and PHP regardless of open/closed. PHP is easy to do wrong and insecure, but at least if it's open-source (and used, contributed-to, reviewed) others can correct your stupid mistakes. | [19:09] |
| mercutio | a lot of the older stuff was started in a bad way
and security was a later concern and the code is pretty messy. some of the newer stuff is a bit better architectured. | [19:14] |
| brycec | Hooray for security as an afterthought o/ | [19:23] |
| mercutio | it's pretty popuular :)
esp. with new php developers. | [19:23] |
| brycec | Ugh. I know, it's terrible.
If you're lucky they're at least starting with authentication in mind. But even then they probably confuse authentication with authorization or security. | [19:25] |
| sorressean | Do any of you run snort on single servers? it looks more like parameter detection. I just want to know if something is going on with the server, but it seems there might be something more well suited. | [19:39] |
| mercutio | snort gives high amounts of false positives easily. | [19:39] |
| sorressean | I was also reading that.
Heh, I just read the php backlog. I was kind of mildly surprised to see that they have some sensable stuff now, but there's so much shitty php code. | [19:39] |
| mercutio | there always will be | [19:44] |
| sorressean | Well yeah, but I've seen more bad php code than anything else. | [19:44] |
| mercutio | it's the new basic | [19:45] |
| sorressean | It doesn't help that there's still a ton of mysqli stuff floating around and it's not been updated to tell people to use PDO. | [19:45] |
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