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| Who | What | When |
|---|---|---|
| mike-burns | FastMail offers Jabber as part of their service, too. | [00:09] |
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| jpalmer | m0unds: 75 miles with the stock antenna is impressive. was that antenna indoors or outdoors at the time? | [15:21] |
| brycec | I'm impressed too. I get about 30mi range with my stock antenna, outside.
(I also have terrain to worry about) | [15:28] |
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| jpalmer | brycec: you set one up also?
that means there are 3 ADS-B recievers in this one channel alone. lol | [16:33] |
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| brycec | heh, yeah for the fun of it | [20:08] |
| jpalmer | are you feeding fr24? or just using it solo? | [20:08] |
| brycec | just solo, I don't have a good enough setup (enough coverage) to bother feeding them | [20:11] |
| jpalmer | I disagree. if you are seeing 1 plane.. that is enough to feed.
more is nicer, sure. but.. any little bit, helps coverage. | [20:23] |
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| brycec | I suppose. Maybe when I have it setup more "permanently"
(Though they do already have some coverage here) I just wish I could put up an antenna here | [20:49] |
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| mnathani | brycec: Is Kayako eSupport a ticketing system, or does it do more than that? | [21:56] |
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| mnathani | @google "Kayako eSupport" | [23:23] |
| BryceBot | 3,410 total results returned for '"Kayako eSupport"', here's 3
Kayako.com - Help Desk Software | Customer Service Software (http://www.kayako.com/) Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales. SaaS or On-Premise, from just $24 per month. Kayako eSupport (functions.php) 3.70.02 - SQL Injection Vulnerability (http://www.exploit-db.com/exploits/14404/) Jul 18, 2010 ... Kayako eSupport (functions.php) v3.70.02 SQL Injection Vulnerability. Customer Support Software - Kayako Case (http://www.kayako.com/products/case/) The world's leading helpdesk software solution. Email, ticket support, self-service. Automate tedious tasks. A better customer experience. From $24. | [23:23] |
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| brycec | mnathani: As you can see, it's mostly email/phone ticketing, with some knowledgebase thrown in. We used to use SupportSuite which no longer exists by that name, and includes website "live chat" stuff.
Though frankly I'm a bit happier with the $0 osTicket... but we've had eSupport setup for so long, it's just not really worth rocking the boat. | [23:39] |
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