#arpnetworks 2013-07-31,Wed

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toddfarenlor: you may wish to note that you have to do control-e c o .. to re-open the serial console after a powerdown/powerup of the vps in question [00:07]
arenlortoddf: I tried that. Sadly didn't work. [00:11]
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[00:11]
toddfif you hit 'power on' and your vps doesn't respond to vnc in seconds support@ should be notified [00:13]
arenlortoddf: I did email support@ for that issue [00:14]
toddfwelcome to the good (our cost is low) and the bad (response times are roughly once per 24hr period worst case) realities of arpnetworks ;-) [00:15]
arenlortoddf: Eh, we learn to support each other that way. And his support response time is often faster than some bigger companies [00:16]
toddftrue enough, though in your case I'll be surprised if up_the_irons doesn't have to fix something (even if it is an iso that causes issues launching kvm or alike)
most scenarios generally fall under 'self service, if you know how' and indeed that is where this channel is very useful
[00:17]
arenlorIf I break something I can usually fix it. This just randomly broke on me, so I've no idea even what is wrong exactly. [00:19]
up_the_ironsarenlor: just replied to your ticket
arenlor: i booted your VM for ya too
[00:23]
arenlorup_the_irons: Cool [00:25]
hazardousup_the_irons: do you have any colo space? i have a friend looking for some
actually wait did you tell him to try corporatecolo or syminet lol
[00:25]
up_the_ironshazardous: hah that was your friend? lol.. yeah, i did. he said he was going to go with corporate colo [00:26]
arenlorup_the_irons: Ugh bleagh [00:26]
hazardousyeah i've sent a couple here :p
mostly with weird requests though
he runs a host
i wish i could find a non-crap terminal/ssh client for windows
managing this many ssh windows is obnoxious and i can't afford a few hundred for securecrt
[00:26]
up_the_ironshazardous: i'm pretty low on space, and i'm pretty selected. there's really not a whole lot of margin in like 1U or 2U colo [00:28]
hazardousah [00:29]
arenlorhazardous: Install *NIX in a VM on windows? [00:29]
hazardousarenlor i am legitimately considering doing that
just so i can use stuff like ssh-keygen
using PuTTy + ssh keys = the biggest pain in the ass
with conversions both ways to their own file formats
[00:29]
arenlorhazardous: Don't like PuTTygen? [00:29]
hazardousreally don't [00:29]
arenlorGood. [00:29]
hazardoushahaha
quite honestly i'm somewhat ok with mac
i really hate windows' command prompt
[00:30]
arenlorNow the question I have is, what the hell is wrong with my one IP address. [00:30]
hazardousbvSSH uses it and it's awful [00:30]
up_the_ironswhat i need to do is grab a cheap cab somewhere else, and run a metro x-conn [00:30]
hazardouswhat you need to do is colo a grill and make kbbq in the dc [00:30]
up_the_ironsi should host a meetup at a kbbq place ;) [00:31]
arenlorAh, typo is why that IP wasn't working. Gotta love typoes. [00:33]
hazardoussometimes i wrote (bad) code at 4 am
then when i wake up later i look at it
and have no idea what it does at all
[00:35]
arenlorhazardous: Been there done that. [00:36]
hazardousof course this implies i write decent code at other times, but i have a weird tendency to use stuff like "x" "tmp" "something" "zz" for variable names when i'm tired [00:36]
arenlorup_the_irons: Hrmm, did I just break something or something?
hazardous: Could be worse, I used var[int] the one time.
At least I started at 0
[00:36]
hazardousit is worse, i do php [00:38]
arenlorhazardous: So do I :( [00:38]
hazardouswhich supports such fabulous things as define(true, (bool)false);
(and that actually works. somewhat)
[00:38]
arenlorRandalSchwartz: Here's your chance to bitch about PHP for a bit. [00:38]
hazardousplease do, i hate it
i'm trying to learn something else at least
any suggestions? :p
[00:38]
arenlorhazardous: Well I've heard of a good book to learn perl [00:39]
hazardousi mostly deal with web so i ended up trying python [00:39]
arenlorhazardous: I tried python too. [00:39]
hazardousmy only cs class (ever, pretty much. other than probability theory) was python3
things i'd like to do: get better at node.js, learn scala (without having a single 43,000 line main[]), get better at python
i've never used a strongly typed language before so this gonna be hella fun
[00:39]
arenlorhazardous: Javascript yes, python no.
I started on C
[00:41]
hazardousi started on python, as weird as that is
my intro to cs class was python3, which i wasn't really expecting
[00:41]
arenlorPython is quite weird. [00:42]
hazardousi was expecting something like c or java which seems to be kind of standard
but nope, python
i know enough to write some stuff in it, but not full web apps
[00:42]
arenlorhazardous: I know that RandalSchwartz has the backend of some bigger things in perl
Plus it helps with his comedy having to do all those one-liners.
up_the_irons: Hey, it's still borked.
[00:42]
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up_the_ironsarenlor: this time is see nothing in the logs, besides restarts [01:05]
arenlorup_the_irons: Hrmm, well it is kernel panicing. Will have to try to see what's going on. [01:06]
up_the_ironsarenlor: weird. e1000 NIC is quite well supported in Linux [01:07]
arenlorup_the_irons: I'm wondering if I didn't somehow screw up the iso or something. [01:09]
up_the_ironsarenlor: how can you screw up the iso? it's read-only :) [01:10]
arenlorup_the_irons: No idea. [01:11]
and now it's working again...
And now it's not :(
[01:21]
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nesta:-S [01:53]
up_the_ironsarenlor: would you like a newer ISO or anything? [02:02]
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DaCahazardous: http://mobaxterm.mobatek.net/ [05:11]
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anisfarhanaHello.
Anyone alive?
[09:00]
m0undsi'm alive
mostly
[09:01]
RandalSchwartzmany people are alive
but many more people are dead
in fact, there are far more dead people than alive
[09:02]
anisfarhanaI would like to ask a question, which is off topic from #arpnetworks
I am running DNS Benchmark
I am confused which DNS providers should i use..
Public Google DNS and my ISP DNS shows lowest cached.
While OpenDNS shows higher Cached.
The question is, which one are good? DNS with more cached or less cached?
[09:03]
m0undsdoesn't really matter, you're talking hundredths or thousandths of a second in difference
more cached has a better chance of returning a valid query result if the target NS is offline (e.g. the site's own delegated resolvers are down)
is this for home/office or for a server/vm?
[09:04]
RandalSchwartzif you're at ARP, use the arp dns. :) [09:07]
m0unds^
use arp mirrors too if you're not - sooo much faster
[09:07]
anisfarhanaMy home. [09:08]
RandalSchwartzoh home [09:08]
anisfarhanaarp dns you mean arpnetworks? [09:08]
RandalSchwartzyeah
where you are chatting. :)
[09:08]
anisfarhanaI think that is not good idea, because ping latency to ARP DNS is high. [09:08]
m0undsat home, i'd suggest opendns, but i'm biased - i'm not a fan of google and i've done a lot of stuff w/opendns over the years and they're good folks [09:09]
anisfarhanaBy using DNS Benchmark , both public google dns at #1 and #2 [09:09]
m0undsthousandths or hundredths of a second
remember that
[09:09]
arenlorI run OpenDNS for the filtering at home, and for my TOR server in the room over I run Google DNS [09:09]
anisfarhanaI am confused between Google Public DNS and OpenDNS [09:09]
m0undsopendns has a lot of extra features that can be helpful for home [09:10]
anisfarhana#1 and #2 = Google DNS while #3 and #4 = OpenDNS
The difference are , cached and uncached.
[09:10]
RandalSchwartzopendns also has content filtering [09:10]
m0unds^ [09:10]
RandalSchwartzso you will be blocked from "bad sites" [09:10]
m0undsand malicious site protection (phishing, malware) [09:10]
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RandalSchwartzwhatever *they* think is bad [09:10]
anisfarhanaGoogle - less cached while OpenDNS - more cached. [09:10]
m0undsit's community based and malware protection comes from a lot of palces
places
[09:10]
anisfarhanaPinging warez-bb.org [127.0.0.1] with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=1ms TTL=128
No kidding by our default ISP :)
[09:11]
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m0undsif you don't need or want the extra featureset afforded by opendns, use google, if you want the extra stuff, use opendns [09:12]
anisfarhanaDefine extra stuff. [09:12]
m0undsopendns.com
go look
we already mentioned some stuff ^ up there
[09:12]
anisfarhanaBut that is for premium DNS? [09:14]
m0undsthey have a free tier [09:17]
anisfarhanaI noticed that. [09:17]
m0undsyou automatically get malware and phishing protection without registering w/them [09:17]
anisfarhanaBut still i am confused , should i go for lower cached or higher cached. [09:18]
m0undsit doesn't really matter
hundredths or thousandths of a second difference in performance
more caching typically means fewer new queries, which means the provider can return results faster
[09:18]
anisfarhanaThat is the answer!
<m0unds> more caching typically means fewer new queries, which means the provider can return results faster
[09:19]
m0unds: So i guess 208.67.222.222 / 208.67.220.220 (OpenDNS) works like Google pDNS too? [09:24]
m0undsyes [09:24]
anisfarhanaJust change it in the router? [09:24]
m0undsyep [09:24]
anisfarhanaOhhh and one more thing. [09:24]
m0undsand if you don't want it returning search results for nxdomain, set up a free acct and disable nxdomain redirection
most people don't care, some people do
for servers it can matter, home users, meh
[09:24]
anisfarhanafor DHCP server in router , the dns , which is better? Should i put router local ip address as dns or i use opendns?
Using dynamic IP address at home, guess i dont care about it
Default Gateway . . . . . . . . . : fe80::1%10
192.168.1.1
As you can see here , 192.168.1.1 as the gateway
Ups sorry
anisfarhana knocks her head with ipconfig
DNS Servers . . . . . . . . . . . : 192.168.1.1
0.0.0.0
Here.
Released by DHCP by the router.
Basically i can configure at WAN for DNS , and LAN for DNS
[09:25]
Google Public DNS-2 is 210.0% Faster than your current primary DNS server
duh
[09:35]
nestalol RandalSchwartz
woops underline
[09:39]
RandalSchwartzdelayed laugh. :) [09:51]
toddfsince we're into non arpnetworks topics lately, how do I express 'i' with the two dots above it in UTF8 locales?
I'm tempted to just re-load my postgres database as US-ASCII where such things are a single char representation that I can grok
[09:55]
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brycectoddf: What do you mean "how do I express ï"?
You just type it...
(or copy/paste)
Since the locale is already utf8, there's nothing to worry about. I think it may even exist in latin1 too.
Yep, looks like it's in latin1 too
U+00EF if you care
[10:00]
toddfhmm, well I dumped a db using LC_CTYPE=en-us.UTF-8 that was originally created w/out a LC_CTYPE in the env and I presume US_ASCII
it didn't load back in claiming 0xf8 is invalid UTF-8 sequence
guess if I 'unset LC_CTYPE; xterm' then 'grep' for the string it shows it as I saw it originally then I can paste it back in and it will do the right thing given UTF-8, how bizarre
somehow I doubt I'm going to run across any perl (or other scripted) conversion from a dump from ascii to utf8 (or maybe I just need to re-read encode() and decode() docs again..)
thankfully in this case it is small, but I have a genealogy database I have to unset LC_CTYPE to use/load/unload otherwise many funky things happen (lifelines)
[10:03]
brycecbrycec is lost
And I'm guessing this isn't MySQL, otherwise you would've mentioned the table/column's collation
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toddfpostgresql actually [12:30]
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[12:37]
brycecYeah thought as much
If you ask me, LC_ would only affect terminal display, but not what the program dumps to the terminal's buffer.
[12:44]
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[12:46]
brycecAssuming whatever program (equivalent of mysqldump) is utf8, then the data, all the way from the data store up to the output to disk/screen/etc will be properly utf8. From that point, it's up to your terminal to display it to you properly. But you can rest assured knowing that the data is proper. [12:50]
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anisfarhanaAnyone using cloudfare here? [13:24]
RandalSchwartzcloudflare? [13:29]
anisfarhanahttps://www.cloudflare.com/ [13:32]
staticsafewhat about them? [13:33]
anisfarhanaThey are good?
Basically CDN and Cloudfare are the same thing right?
[13:35]
staticsafeer
no
well
that is a terrible question
[13:35]
RandalSchwartzCloudFlare *is a* CDN
there are others
[13:37]
staticsafe^ [13:37]
anisfarhanaduh
anisfarhana failed again.
Any alternative for clouldflare?
[13:40]
hazardouscf is a shit distribution network
it's terrible
just use a real cdn
[13:44]
staticsafe"real" CDNs can be $$$$$ [13:44]
anisfarhanaarpnetworks dont offer CDN eh [13:46]
staticsafeARP Networks only has one point of presence
sort of useless if you want to be a CDN
[13:46]
hazardousanisfarhana: i recommend cachefly or edgecast for cdn [13:46]
anisfarhanaCurrently our website running on shared hosting :/ [13:47]
staticsafeew [13:47]
anisfarhanaYes i know ew :/
But that will reduce my workload.
[13:48]
toddfdidn't akami exist at one point for CDN ? [13:48]
staticsafeAkamai is probably the largest CDN [13:48]
toddfamazon also does some CDN alike [13:48]
anisfarhanaI still have 20 servers to take care off , 200 users (all of them Windows based) , and also need to maintain companys website.
anisfarhana <-- alone
Akamai is expensive , like Amazon too
[13:48]
staticsafeindeed
i would say if you have to ask how expensive Akamai is, its not for you :p
[13:49]
anisfarhanaMy company for sure got funds for it , affordable for akamai.
But i want to avoid it.
Maybe arpnetworks can help me with something..need to talk with their staff.
[13:51]
staticsafe:o [13:52]
anisfarhanaI am thinking 2 VPS with load balancing?
Or that is stupid idea , idk.
But hosting official website on shared hosting , using cpanel with wordpress , that is scary.
I am open to threat everyday.
<thumbs> anisfarhana: you can run httpd as a LB on another VPS.
[13:53]
staticsafecorrect [13:56]
anisfarhana<thumbs> anisfarhana: just run scripts that check if it's alive (and change the DNS / TLL on the fly if it's down)
....
He thinks i am a geek.
[13:57]
toddfonce you stop thinking of VPS as virtual and think of them as real servers, you do what you need to. realize with arpnetworks you get one vlan to do inter vps communications w/no bandwidth charge (you only get bandwidth charged currently if your traffic heads over the v4 router)
if you want failover / loadbalancing easy enough just setup carp(4) available first on OpenBSD .. if you're worried about dos or whatever else probably best to setup some vps servers in various providers locations to be caching proxies to your real (hidden) webserver
[13:57]
anisfarhanatoddf: That is more like my first idea , 2 VPS ? [13:59]
RandalSchwartzfastly was another CDN... they were at OSCON [13:59]
toddfyou can have more than two, depends on how you want it to all work ;-) [13:59]
anisfarhanatoddf: Could you tell me , roughly , budget about it?
And those configuration , setup carp and so on, manually by me or ?
[14:00]
RandalSchwartzfastly.com [14:01]
toddfif you're setting it all up .. you get charged $$/mo for the vps at arpnetworks .. if you want someone else (me?) to do it, then there are going to need to be a lot more specifics and some time to develop a good quote (whether you talk to me or someone else I suspect that would be the case) [14:01]
anisfarhanatoddf: hi-5!
toddf: Does arpnetworks staff do the migration too?
I am tired to take care of it , plus security on the website will be my aware too.
[14:02]
RandalSchwartzif you want that kind of service... go to media temple
they're much more likely to handle you well
[14:04]
anisfarhanaUpper management dont see this like IT people see. [14:04]
RandalSchwartzincluding site migration
I think they do that for free
[14:04]
anisfarhanahttp://mediatemple.net/wordcamp/
Get the Grid WordPress PowerPack for only $30/month.
We'll move your site to (mt) for free!
lol
[14:05]
staticsafei can vouch for mediatemple, used them a while back before I moved to VPSes [14:08]
anisfarhanaWish arpnetworks can do the same thing! [14:08]
staticsafedifferent markets [14:09]
anisfarhanaYup
staticsafe: Funny thing is , the management want to host the site locally.
Not in other countries.
Thats more headache for me.
[14:10]
staticsafeindeed [14:11]
brycecDo they understand why they want to host it locally?
or is this just a game of buzzword bingo to them?
[14:15]
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RandalSchwartzPHBs! [14:41]
anisfarhanaTheir reason - most of our customer in our country only [14:42]
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staticsafehttp://article.gmane.org/gmane.os.openbsd.misc/206098 [14:48]
RandalSchwartzwhich country?
might have missed that
[14:49]
ahh. perhaps hungary? [14:54]
anisfarhaname RandalSchwartz? [14:57]
RandalSchwartzyeah
you said "our country"
but I have no idea what that is
and "locally"
[14:58]
anisfarhana.MY [15:01]
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anisfarhanapfttt [15:17]
mike-burnsstaticsafe: Interesting mailing list post. Thanks for sharing. [15:18]
anisfarhanaRandalSchwartz: Im from .MY
RandalSchwartz: Spoke to MT people, lots of add on services.
$50 monthly for their managed VPS with Premium Support $249 , total monthly $300
That is umm..overkill
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[16:10]
RandalSchwartzwhy do you want premium support? [16:18]
anisfarhanaReduce my workload. [16:21]
RandalSchwartztheir basic support is quite good
far better than most other ISPs
I know.. I used to hang out with the (mt) support team, and answer questions for them as secondary knowledge bas
base
[16:23]
anisfarhanaUmm [16:24]
RandalSchwartzyou're just hosting a website right? [16:25]
anisfarhanaHosting a website with wordpress. [16:29]
RandalSchwartzyeah, so why premium support
if the issue is with how you're using wordpress, you should fix it
if it's with their hosting, they fix it, and answer phones within 5-10 minutes for free
24x7
if the phone queue ever goes above 15 minutes, they panic
have people call in from home to the switch
seriously, why would you want better service than that?
[16:29]
anisfarhanaTo managed backup, take care the plugins in wordpress and so on.
I cannot afford to take care all of them together.
[16:30]
RandalSchwartzyou mean you can't afford your time? [16:31]
anisfarhanaLike i said, my work not only taking care the web :/
Yes.
[16:31]
RandalSchwartzyou're not IT for your company? [16:31]
anisfarhanaI am the IT person yes.
Alone.
Could you imagine how many *request* from my staff, almost 200 of them , request for support and purchasing.
[16:33]
RandalSchwartzthen you should probably get more [16:36]
anisfarhanaUnfortunately i am not the HR Department.
Told them thousand times :)
[16:41]
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mercutiodoesn't your phone have a do not disturb button? [17:49]
toddfimplement ticketing system, require them to get in a line, and only fix issues 1hr a day ? ;-)
BOFH
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anisfarhanamercutio: no phone support from me.
Just email.
And 99% on the form sealed with URGENT
[18:23]
m0undsthat's how you weed out the jerks [18:25]
anisfarhanaGot Assitant but Administration only.
and another techician (fresh graduate)
Fresh graduate makes me more headache.
E.g : How to activate Windows?
[18:26]
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arenlorup_the_irons: You around? [22:30]
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