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dominicl: Hey, any staff active?
up_the_irons: may depend on what you need ;) best to simply ask your question...
dominicl: Who here is management of ARP? :P
I need to PM one
up_the_irons: that's me
you can PM me, but I may likely just say "open a support ticket" :) this is not an official support channel
dominicl: I'll open a ticket. Is Tenderapp your support system?
up_the_irons: yes, you can just email support@arpnetworks.com, and it'll go there
dominicl: Ok, thanks
up_the_irons: np
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brycec: I am always amazed at how many don't read the /topic.
amazed, and disappointed
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staticsafe: brycec: nobody ever reads the topic ever
1st rule of IRC :P
brycec: That seems to be one of those unwritten rules of IRC
ha
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E1ven: I'm sure this is a FAQ, but I don't see it; Can anyone advise how to add additional servers or addons to my account? When I go to the main page, it prompts me for a new order, with address/ creditcard, etc. I don't see an "add additional" option in the portal menu?
milki: E1ven: theres a textbox for additional comments
E1ven: you could also just send an email
E1ven: OK. I wasn't sure if there was a default way to just add them to the same account.
milki: which gets attached in the support portal i think
E1ven: Fair enough. I'm used to other providers doing it more automatedly. It's all good.
Thanks.
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nixbag: up_the_irons: datacenter tomorrow?
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