#arpnetworks 2013-03-10,Sun

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WhoWhatWhen
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dominiclHey, any staff active? [03:03]
up_the_ironsmay depend on what you need ;) best to simply ask your question... [03:04]
dominiclWho here is management of ARP? :P
I need to PM one
[03:05]
up_the_ironsthat's me
you can PM me, but I may likely just say "open a support ticket" :) this is not an official support channel
[03:05]
dominiclI'll open a ticket. Is Tenderapp your support system? [03:06]
up_the_ironsyes, you can just email support@arpnetworks.com, and it'll go there [03:07]
dominiclOk, thanks [03:07]
up_the_ironsnp [03:07]
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brycecI am always amazed at how many don't read the /topic.
amazed, and disappointed
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staticsafebrycec: nobody ever reads the topic ever
1st rule of IRC :P
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brycecThat seems to be one of those unwritten rules of IRC
ha
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[16:09]
E1venI'm sure this is a FAQ, but I don't see it; Can anyone advise how to add additional servers or addons to my account? When I go to the main page, it prompts me for a new order, with address/ creditcard, etc. I don't see an "add additional" option in the portal menu? [16:16]
milkiE1ven: theres a textbox for additional comments
E1ven: you could also just send an email
[16:26]
E1venOK. I wasn't sure if there was a default way to just add them to the same account. [16:27]
milkiwhich gets attached in the support portal i think [16:27]
E1venFair enough. I'm used to other providers doing it more automatedly. It's all good.
Thanks.
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nixbagup_the_irons: datacenter tomorrow? [21:36]
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