#arpnetworks 2013-01-16,Wed

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WhoWhatWhen
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voldernup_the_irons: If I cant get a route to a VPS I have with you from every network I've tried in Norway, and its been this way for months. Do you have a suggestion how I can start debuging this problem?
I've even tried with a host that has direct access to the central internet exchange in Norway
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staticsafeO_o
voldern: what is traceroute showing?
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brycec^
And are we sure the destination is up and responding?
(destination == the vps you're trying to test and route to)
[08:13]
plettI have no problems pinging www.uio.no from my ARP VPS. That's the website that hosts the documentation about NIX http://www.uio.no/tjenester/it/nett/fastnett/nix/info-english-short.html [08:23]
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brycecgood thinking [08:40]
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voldern: I can reach uio.no from my ARP VPS no problem, here's the traceroute http://pastie.org/5697520
Say, up_the_irons, do you have a looking glass or online traceroute available? just an idea
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up_the_ironsbrycec: no looking glass yet
voldern: a traceroute (forward and reverse) is the first step for diagnosis
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brycecup_the_irons: twas just an idea. Would help to provide the reverse traceroute in these situations. [12:28]
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up_the_ironsbrycec: definitely [12:43]
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voldernbrycec, up_the_irons: thanks for the feedback. I've looked into it some more and it seems that you are right, I'm able to access it from another norwegian host I tried now. here is traceroute from two of the unsucsesfull hosts: http://pastebin.com/pMnNeTkd
looks like the second trace makes it to sweden
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brycecvoldern: What does the reverse traceroute look like? (traceroute from your VPS to that host) [17:57]
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brycecfwiw voldern I can traceroute from my vps up to 62.92.249.109 without problem [18:08]
voldernhttp://pastebin.com/ZVxaq0SJ
there is the reverse trace
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brycec(my said traceroute http://pastie.org/5700905)
Interesting, defintely looks like a routing issue at telenor
voldern: My traceroute to your IP looks about the same
[18:09]
voldernweird, I'm able to traceroute 67.199.135.101 http://pastebin.com/ZbFL5pNE
I should probably try contacting telenor then?
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brycecPerhaps.
up_the_irons might be able to check things out too, shed some light
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volderni'll give it some time and see if up_the_irons has something to add before I contact telenor. thanks for the help :) [18:15]
brycecI'm no expert, but they might have a bad route somewhere in there [18:15]
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anisfarhanaHiya all :) [21:56]
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up_the_ironsvoldern: it never hurts to contact the NOC of the network where you think packets are being dropped. I just opened a ticket with GTT (who now owns nLayer) and gave them your traceroutes. Thanks! [22:27]
mercutioup_the_irons: did you notice any problems from that coresite upgrade?
not that there seems to be anything wrong, just curious
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up_the_ironsmercutio: no, didn't notice any problems. the circuit *did* go down, but they said it would (migrating to some new stuff or something) [22:51]
mercutioahh [23:01]
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