mmm delicious butter toffee. is tech support not 24x7? That is right. However, an email to support@ typically gets a quick response. mm. i don't think i'm getting a response until tomorrow, which is unfortunate. tickets been open for seven-ish hours, so it's prolly not happening tonight. It does, yeah. up_the_irons is a busy guy. i wasn't asking because i was angry or anything, i just.. curious, really. :) Yup. just need to get a 9.0 iso put on my vm so i can reinstall. 'cuz i broke it good. :P