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[19:58] <dr_jkl> mmm delicious butter toffee.
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[23:37] <dr_jkl> is tech support not 24x7?
[23:38] <mike-burns> That is right. However, an email to support@ typically gets a quick response.
[23:39] <dr_jkl> mm. i don't think i'm getting a response until tomorrow, which is unfortunate.
[23:39] <dr_jkl> tickets been open for seven-ish hours, so it's prolly not happening tonight.
[23:39] * dr_jkl shrug :) it happens. 
[23:40] <mike-burns> It does, yeah. up_the_irons is a busy guy.
[23:40] <dr_jkl> i wasn't asking because i was angry or anything, i just.. curious, really. :)
[23:40] <mike-burns> Yup.
[23:41] <dr_jkl> just need to get a 9.0 iso put on my vm so i can reinstall. 'cuz i broke it good. :P
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