| ↑back Search ←Prev date Next date→ Show only urls | (Click on time to select a line by its url) |
| Who | What | When |
|---|---|---|
| *** | mota has quit IRC (Ping timeout: 252 seconds)
mota has joined #arpnetworks mota has quit IRC (Changing host) mota has joined #arpnetworks | [00:44] |
| HighJinx has quit IRC (Ping timeout: 252 seconds)
HighJinx has joined #arpnetworks | [00:56] | |
| ......................... (idle for 2h0mn) | ||
| phreak has quit IRC (Quit: sleep)
phreak has joined #arpnetworks | [03:00] | |
| ........ (idle for 36mn) | ||
| _Ehtyar has quit IRC (Remote host closed the connection)
_Ehtyar has joined #arpnetworks | [03:37] | |
| Ehtyar has joined #arpnetworks
phreak has quit IRC (Quit: sleep) __Ehtyar has joined #arpnetworks | [03:43] | |
| Ehtyar has quit IRC (Remote host closed the connection)
_Ehtyar has quit IRC (Remote host closed the connection) | [04:02] | |
| ......... (idle for 41mn) | ||
| ziyourenxiang has joined #arpnetworks | [04:46] | |
| ..... (idle for 24mn) | ||
| stamps has quit IRC (Ping timeout: 250 seconds)
stamps has joined #arpnetworks | [05:10] | |
| ziyourenxiang has quit IRC (Quit: ziyourenxiang) | [05:17] | |
| ziyourenxiang has joined #arpnetworks | [05:29] | |
| ......... (idle for 40mn) | ||
| ziyourenxiang has quit IRC (Quit: ziyourenxiang) | [06:09] | |
| ......... (idle for 42mn) | ||
| ivan-kanis has joined #arpnetworks | [06:51] | |
| ivan-kan` has joined #arpnetworks
ivan-kanis has quit IRC (Ping timeout: 276 seconds) | [06:57] | |
| ..... (idle for 23mn) | ||
| ziyourenxiang has joined #arpnetworks | [07:22] | |
| ..... (idle for 24mn) | ||
| cmeiklejohn has quit IRC (Quit: WeeChat 0.3.3)
cmeiklejohn has joined #arpnetworks | [07:46] | |
| ziyourenxiang has quit IRC (Quit: ziyourenxiang) | [07:57] | |
| ziyourenxiang has joined #arpnetworks | [08:05] | |
| ........... (idle for 54mn) | ||
| ziyourenxiang has quit IRC (Quit: ziyourenxiang) | [08:59] | |
| ......... (idle for 42mn) | ||
| HighJinx has quit IRC (Quit: Leaving) | [09:41] | |
| cubelogic has joined #arpnetworks | [09:47] | |
| ....... (idle for 30mn) | ||
| cubelogic has quit IRC (Read error: Connection reset by peer) | [10:17] | |
| cubelogic has joined #arpnetworks
HighJinx has joined #arpnetworks | [10:26] | |
| ivan-kan` has quit IRC (Remote host closed the connection) | [10:37] | |
| ......... (idle for 43mn) | ||
| tooth has left | [11:20] | |
| ........ (idle for 35mn) | ||
| fink has joined #arpnetworks | [11:55] | |
| phreak has joined #arpnetworks | [12:09] | |
| ..................... (idle for 1h44mn) | ||
| gogolok has joined #arpnetworks
cubelogi_ has joined #arpnetworks cubelogic has quit IRC (Ping timeout: 260 seconds) | [13:53] | |
| .... (idle for 15mn) | ||
| cubelogi_ has quit IRC (Ping timeout: 260 seconds)
cubelogic has joined #arpnetworks | [14:13] | |
| ..... (idle for 22mn) | ||
| heavysixer has quit IRC (Quit: BAMPF!) | [14:36] | |
| .... (idle for 19mn) | ||
| cubelogic has quit IRC (Read error: Connection reset by peer)
cubelogi_ has joined #arpnetworks | [14:55] | |
| .......... (idle for 49mn) | ||
| gogolok has quit IRC (Remote host closed the connection) | [15:44] | |
| ................... (idle for 1h31mn) | ||
| fink has quit IRC (Quit: fink) | [17:15] | |
| ..................... (idle for 1h40mn) | ||
| HighJinx has quit IRC (Ping timeout: 264 seconds) | [18:55] | |
| ..... (idle for 21mn) | ||
| cubelogi_ has quit IRC (Ping timeout: 260 seconds) | [19:16] | |
| ............... (idle for 1h14mn) | ||
| HighJinx has joined #arpnetworks | [20:30] | |
| ......... (idle for 40mn) | ||
| mjp | does anyone monitor support@ ? I sent an email almost a day ago | [21:10] |
| ........ (idle for 39mn) | ||
| arhh well, im sure you'll contact me when payment fails | [21:49] | |
| ........ (idle for 36mn) | ||
| RandalSchwartz | "almost a day" :)
typical turnaround is 24-48 hours unless something is on fire. | [22:25] |
| mjp | pretty slow ;) | [22:27] |
| RandalSchwartz | keeps the costs down | [22:27] |
| greenskeleton | the support website seems to get replies relatively quick | [22:27] |
| mjp | i'm not due to be billed for 3-4 days, as long as i can update my billing info by then it should be all good
i dont see why we cant do that stuff online. Did i miss something there? | [22:28] |
| RandalSchwartz | that's more than enough time | [22:29] |
| greenskeleton | update your credit card?
http://support.arpnetworks.com/kb/billing/how-do-i-update-my-credit-card-billing-information | [22:29] |
| mjp | arhhh, I did miss that. Thanks. | [22:31] |
| greenskeleton | and there are better ways to keep the costs down :) | [22:34] |
| RandalSchwartz | like what? | [22:37] |
| greenskeleton | having an automated form seems to help, rather than creating work for someone | [22:39] |
| RandalSchwartz | it takes work to create automated forms too :)
but yet, that work is slowly happening | [22:40] |
| up_the_irons | the automation has high cost | [22:40] |
| RandalSchwartz | speaking of the guy. :) | [22:40] |
| up_the_irons | my billing system is rather old, but it still works. so, it is low on the priority list | [22:40] |
| RandalSchwartz | so I tried elastichosts... and the FreeBSD DVD they install is *not* the one that can go into a fixit shell
so I never got to actually try a setup. :( and their support people didn't understand the problem. sure, they email quickly back, but if they're not helping, they're not helping | [22:41] |
| up_the_irons | why not have them put in a different DVD?
perhaps they did not understand :) | [22:42] |
| RandalSchwartz | I couldn't get them to see the problem in 10 rounds. :(
I said "go to this menu, hit that, go to this menu, hit that, watch it not mount because it's the wrong cd" and now my five free days of trial are over stupid | [22:42] |
| up_the_irons | dumb | [22:43] |
| RandalSchwartz | there... just responded to the sales lady that asked if I had a "wonderful experience" with "no. total fail. here's why: ..."
hopefully they'll learn from that by the way, apparently media temple is ok as a hosting, but they excel in customer service. there's an internal mailing list called "kudos" that gets about three postings a day when CS does the right thing. :) and then they all pile on "great job, $person!" fascinating culture to watch | [22:48] |
| mjp | sounds creepy.. haha | [22:50] |
| RandalSchwartz | and let's just say their technical debt could keep me employed for years. :)
example - select one item at random from an array in perl: $item = $somearray[rand @somearray] what they did (from memory)... $item = $somearray[int rand $#somearray] which is off by one, but sadly, it still works :) only because in Perl $array[-1] is the last element so it wraps around. :) ahh - it was $somearray[int(rand @somearray) - 1] so instead of 0..9 for a 10 element array they get -1..8 and it still accidentally works :) | [22:51] |
| ........ (idle for 39mn) | ||
| up_the_irons | heh | [23:33] |
| *** | Zuul has quit IRC (Disconnected by services) | [23:41] |
| .... (idle for 18mn) | ||
| _Ehtyar has joined #arpnetworks | [23:59] | |
| ↑back Search ←Prev date Next date→ Show only urls | (Click on time to select a line by its url) |