#arpnetworks 2011-01-09,Sun

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WhoWhatWhen
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nuke-g'mornin [03:07]
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whitefangagreed about the web design thing, but its apples and oranges as far as comparing web design to system administration.
mick_laptop: I didn't notice an outage.
[03:55]
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merkythat thread hasn't died yet? [04:24]
whitefangwhat thread? [04:32]
merkythe web design / sys admin one [04:32]
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[05:03]
gnhb_Hi, I can't find on the arpnetworks site what virtualization tech is being used for VPS services. Is it Xen? [05:05]
merkykvm [05:05]
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RandalSchwartzRandalSchwartz is happy to be back in the land of the megabit-or-better nets [20:45]
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pc500up_the_irons - you there? [21:14]
RandalSchwartzis it an emergency?
or maybe something we can help with?
RandalSchwartz bets pc500 isn't paying attention now
[21:18]
pc500Nope, not an emergency, but I'll definately need someone who works for arp networks. [21:24]
RandalSchwartzhow so?
did you already send a message to support@ ?
[21:24]
pc500nope. I could do that I suppose. [21:25]
RandalSchwartzthat's really all you can do, unless it's something you can do yourself with help
in which case, we can help here.
and mail to support@ is answered usually in one or two days
that's the way this works
as in, try not to create emergencies for ARP
since that's not why they are there.
ARP provides a very reliable infrastructure with reasonable response times
everything else, you're expected to handle on your own
[21:25]
pc500Neh, it's poor UDP-based vpn performance, there's some traffic policer in there causing it I'm sure. I'll send it off to them. It's positively a non-emergency, but hey, you never know if someone will be here. :) [21:27]
RandalSchwartzuh - ARP does no policing
but there have been some recent reports of bad clients causing us the rest a bit of pain
ARP is looking into trying to fix some of that
idiots getting on IRC nets then pissing others off
as a cheap provider, ARP gets a few of those
[21:28]
pc500Unfortunately, comes with the hosting business if you're not priced out of that market... [21:29]
RandalSchwartzso your problem is definitely not ARP throttling, but rather ARP not kicking off bad customers soon enough
and this, they are fully aware, and are working on it
[21:29]
pc500maybe the case. I'll send a note :) [21:30]
RandalSchwartzyour requests won't make it happen faster. :)
no, wait, seriously, you think ARP is filtering or throttling you?
if so, you're already mis-tracked.
the biggest problem ARP has is that they do *nothing* like that
[21:30]
pc500It's poor performance, so I'll send that off and see what they come back with. [21:31]
RandalSchwartzYou also realize you're in a VPS? :) [21:31]
pc500yup [21:31]
RandalSchwartzwhat OS? [21:31]
pc500but it's been a good to me vps :) [21:31]
RandalSchwartzso it's a recent problem? [21:32]
pc500and quite frankly, performs nicely. (benchmarked next to some quad-core xeon servers I had). [21:32]
RandalSchwartzRandalSchwartz waits [21:32]
ahh - so you're not going to answer either question
nevermind then
RandalSchwartz writes off pc500 as not worth helping
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[21:40]
merkypc500, you know it may be your isp right?
what with utorrent using UDP etc now days
i'd suggest trying iperf in udp mode see if there's any packet loss
[21:51]
like on receiver run "iperf -s -u", sender run "iperf -c <receiver's ip> -b 1m", open port 5001 frmo source ip on firewall, and then it'll send 1 megabit/sec for 10 seconds and give you a report back afterwards of jitter, packet loss, and out of order packets [21:57]
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