g'mornin
agreed about the web design thing, but its apples and oranges as far as comparing web design to system administration.
mick_laptop: I didn't notice an outage.
that thread hasn't died yet?
what thread?
the web design / sys admin one
Hi, I can't find on the arpnetworks site what virtualization tech is being used for VPS services. Is it  Xen?
kvm
up_the_irons - you there?
is it an emergency?
or maybe something we can help with?
Nope, not an emergency, but I'll definately need someone who works for arp networks.
how so?
did you already send a message to support@ ?
nope.  I could do that I suppose.
that's really all you can do, unless it's something you can do yourself with help
in which case, we can help here.
and mail to support@ is answered usually in one or two days
that's the way this works
as in, try not to create emergencies for ARP
since that's not why they are there.
ARP provides a very reliable infrastructure with reasonable response times
everything else, you're expected to handle on your own
Neh, it's poor UDP-based vpn performance, there's some traffic policer in there causing it I'm sure.  I'll send it off to them.  It's positively a non-emergency, but hey, you never know if someone will be here. :)
uh - ARP does no policing
but there have been some recent reports of bad clients causing us the rest a bit of pain
ARP is looking into trying to fix some of that
idiots getting on IRC nets then pissing others off
as a cheap provider, ARP gets a few of those
Unfortunately, comes with the hosting business if you're not priced out of that market...
so your problem is definitely not ARP throttling, but rather ARP not kicking off bad customers soon enough
and this, they are fully aware, and are working on it
maybe the case.  I'll send a note :)
your requests won't make it happen faster. :)
no, wait, seriously, you think ARP is filtering or throttling you?
if so, you're already mis-tracked.
the biggest problem ARP has is that they do *nothing* like that
It's poor performance, so I'll send that off and see what they come back with.
You also realize you're in a VPS? :)
yup
what OS?
but it's been a good to me vps :)
so it's a recent problem?
and quite frankly, performs nicely.  (benchmarked next to some quad-core xeon servers I had).
ahh - so you're not going to answer either question
nevermind then
pc500, you know it may be your isp right?
what with utorrent using UDP etc now days
i'd suggest trying iperf in udp mode see if there's any packet loss
like on receiver run "iperf -s -u", sender run "iperf -c <receiver's ip> -b 1m", open port 5001 frmo source ip on firewall, and then it'll send 1 megabit/sec for 10 seconds and give you a report back afterwards of jitter, packet loss, and out of order packets