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tinono has quit IRC (Quit: leaving) heidar: Is it better to send E-mail to you guys rather than using the support ticket system? Just curious. RandalSchwartz: email to support@arpnetworks.com works well
is there some other ticket system? heidar: Yeah, the one in the support system, there's a link in dashboard. RandalSchwartz: ahh. I don't think I've used that. :) dxtr: RandalSchwartz: You may take my place at work tomorrow
:) RandalSchwartz: heh dxtr: Do not want up_the_irons: heidar: email is slightly better b/c we get a copy directly to us, and then the copy the help desk system sends. if you just fill out the form, there is a slight chance the help desk system thinks you're a spammer, and then we never see the ticket heidar: ah, all right, cheers. ***: schmir has joined #arpnetworks
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