#arpnetworks 2010-10-21,Thu

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WhoWhatWhen
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vcsinto this world were born [08:31]
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heidarIs it better to send E-mail to you guys rather than using the support ticket system? Just curious. [13:01]
RandalSchwartzemail to support@arpnetworks.com works well
is there some other ticket system?
[13:02]
heidarYeah, the one in the support system, there's a link in dashboard. [13:05]
RandalSchwartzahh. I don't think I've used that. :) [13:05]
dxtrRandalSchwartz: You may take my place at work tomorrow
:)
[13:12]
RandalSchwartzheh [13:12]
dxtrDo not want [13:12]
up_the_ironsheidar: email is slightly better b/c we get a copy directly to us, and then the copy the help desk system sends. if you just fill out the form, there is a slight chance the help desk system thinks you're a spammer, and then we never see the ticket [13:20]
heidarah, all right, cheers. [13:27]
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