#arpnetworks 2010-10-01,Fri

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[21:13]

sbp_

is the os reinstall something i can do or support?

[21:13]

ziyourenxiang

if it is botched, you'll probably have to call support. if it is fully functioning and you're "make installworld"'ing, then you can do it by yourself.

[21:17]

jpalmer

sbp_: you can always reinstall teh OS yourself.
sbp_: http://support.arpnetworks.com/faqs/vps/re-install-or-change-os

[21:19]

ziyourenxiang

cool.

[21:21]

sbp_

but not instantly
must wait 5 days for gary
!!!

[21:29]

jpalmer

sbp_: what? you can do it *yourself*
I just gave you the link with the instructions. did you read them?

[21:30]

sbp_

instructions to email support?
or am i missing it
maybe the custom partitions link
let me check that

[21:35]

jpalmer

do I really need to repaste the link, it's only 10 lines above.

04:22 <jpalmer> sbp_: http://support.arpnetworks.com/faqs/vps/re-install-or-change-os

[21:37]

sbp_

yep
thanks
:)

[21:41]

RandalSchwartz

sbp - I typically wipe the disk Garry gives me, and install my own. Takes all of 20 minutes.

[21:42]

sbp_

right on
just gotta figure out an f12 alternative in osx
then ill be on my way

[21:45]

jpalmer

on a MBP, you have to hit function, and f12

[21:45]

RandalSchwartz

"alternative"?
"hold" function, not just hit it
it's a modifer, not a prefi
prefix

[21:45]

sbp_

yah f12 was bringing up say... calculator and all the apps

[21:46]

jpalmer

yeah, hold function, then press f12.

[21:46]

sbp_

ok let me try again
;d

[21:46]

RandalSchwartz

luckily, you have about a 10 second window

[21:46]

jpalmer

ugg, ddns on BIND is pissing me off.

[21:47]

RandalSchwartz

dyndns?

[21:47]

jpalmer

yea

[21:47]

RandalSchwartz

every time I looked, it seemed ... trikcy
tricky too

[21:47]

jpalmer

I have nsupdate working on the localhost. but when I try to have a remote host do it, I get a "REFUSED" response. and nothing in the logs (even in debug mode) shows *why*

[21:48]

RandalSchwartz

are you listening on * for the control port?
default is localhost

[21:50]

jpalmer

I'm pretty sure, but let me double check.

[21:51]

RandalSchwartz

... allow-update { localhost; };
be sure your allow-update is wide enough

[21:51]

jpalmer

I have allow-update listing 2 keys.
the localhost key, and the remote host key

[21:53]

RandalSchwartz

"key"?
looks like that should be an address, not a key
.. allow-update defines a match list e.g. IP address(es) that are allowed to submit dynamic updates for 'master' zones i.e it enables Dynamic DNS (DDNS).
ahh ... I see "key" under match-list

[21:54]

jpalmer

the key is usually named something that matches the host using the key, so I can understand the confusion at first glance
but yes, I'm using keys in allow-update

[21:57]

RandalSchwartz

so then it's about whether or not you're listening on *
instead of localhost
and also if you have any firewall rules

[21:57]

jpalmer

I am, normal queries succeed

[21:57]

RandalSchwartz

is named logging refused?
you have both tcp and udp 53 open?

[21:57]

jpalmer

udp only

[21:58]

RandalSchwartz

please enable tcp

[21:58]

jpalmer

oh, I wonder if nsupdate is using tcp. let me look

[21:58]

RandalSchwartz

doesn't matter
one day, things will break mysteriously if tcp is refused
actually, you may have hit that day :)

[21:58]

jpalmer

nope, it's udp

[21:59]

RandalSchwartz

well, that's still one thing to fix
so is the named reporting refused?
as in, is it getting all the way there?

[21:59]

jpalmer

I've run named for years with only udp allowed at the firewall
yes, just "denied"
nsupdate shows REFUSED bind shows denied. no furhter explanation on either side.

[21:59]

RandalSchwartz

jpalmer - see above
"one day"
I hear the dnssec stuff pushed many packets over the limit
so anyone who wasn't permitting tcp got a big surprise a couple of months ago

[22:00]

jpalmer

for testing, I just enabled tcp. no change in behavior.

[22:02]

RandalSchwartz

you're sending the right private key?

[22:02]

jpalmer

yes.

[22:02]

RandalSchwartz

odd

[22:02]

sbp_

sorry if this is a stupid question jpalmer: but if in osx and a windows keyboard how can i f21
f12

[22:02]

jpalmer

sbp_: I repeated myself with the link, I'm not good at repeating myself. scroll up.

[22:03]

sbp_

it trys to boot from hdd everytime i do anything

[22:03]

RandalSchwartz

press the key marked "f12" :)

[22:03]

sbp_

it boots to hdd tho

[22:03]

RandalSchwartz

are you sure you have a bootable cd?

[22:03]

sbp_

[22:03]

RandalSchwartz

what is installed?
what os?

[22:03]

sbp_

freebsd

[22:03]

RandalSchwartz

so you probably have a freebsd 8.1 disk?
that should work fine from f12

[22:04]

sbp_

its 8.1 yah
it says boot:

[22:04]

RandalSchwartz

hmm. that sounds like it gets all the way to stage1 without the stage0 selection
or whatever those stages are called
as in, you're already bootted from the hard drive, but the next stage isn't there

[22:04]

sbp_

i can hit enter, but then it just boots my old install

[22:05]

RandalSchwartz

I don't have a machine I can play with
unfortunately. :)
or I'd try it for you
when I hit F12, it asks me quickly where to boot
that's still in the bios
(in virtual box)
so your F12 isn't making it all the way

[22:05]

sbp_

yah i think i might try on windows or something

[22:07]

RandalSchwartz

wait... why aren't you using the native keyboard?

[22:07]

sbp_

well its a pieced machine
mac mini
windows keyboard

[22:08]

RandalSchwartz

ahh... go into the preferences for keyboard
select "f1 is really f1"
or whatever it's called
then f12 will stop bringing up expose
or widgets
or whatever it is

[22:08]

sbp_

[22:09]

RandalSchwartz

keyboard pref pane... "keyboard" subpane
see "use all F1, F2 as standard function keys"

[22:09]

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[22:11]

RandalSchwartz

did that help?

[22:11]

I guess we'll never know. :)
root
oops :)
wrong window. good thing I didn't automatucally type my password too :)

[22:17]

sbp_

i dont have that option

[22:22]

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[22:23]

sbp_

but 100 reboots and keep pressing the same three ctrl/win/alt keys + f12 did
not knowning which one really needs pressed

[22:23]

RandalSchwartz

Uh wait
what are you pressing ctrl/win/alt for?

[22:26]

sbp_

cause f12 wont do anything besides boot from hdd
but one of those 3 plus f12 will
on a windows keyboard but osx

[22:26]

RandalSchwartz

but you're booting using the web console, or the "b" command on the virtual console, right?
"power down"... wait a bit... "power on"

[22:27]

sbp_

no chicken of the vnc
it just got done installing
so one of those f12 combinations let me pick 3 for cd

[22:28]

RandalSchwartz

uh ... we're talking across each other here.
you use chicken of the VNC to *see* the console
but you have to use another connection (or the web interface) to powerdown/powerup

[22:28]

sbp_

oh well i just reinstalled via it
lol
yah
i power it down
then hurry up and get vnc ready
boot

[22:28]

RandalSchwartz

ok - I was thinking you were trying to use the win key for that

[22:29]

sbp_

[22:29]

RandalSchwartz

the net settings are also on your web page

[22:29]

sbp_

cool
founde em.. thanks

[22:30]

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