up_the_irons: if I wanted opensuse, would you need me to mail you the ISO?
Power's out at the office.  I wish I didn't have a laptop... maybe I would be able to get away without doing any work ;)
haha
days like that i go "omg why are the building's network switches powered when nothing else is?  damn backup power systems!"
perhaps you can drain the battery quickly though
force the cpu and monitor brightness on high!
floodping to drain the batteries! ;-)
hi
I try to connect o my ssh serial console, and I get "iLom" [down -- use ^E c ? for help]
how I can connect to install OS
you install OS through the VNC interface
ctrl-E c ?
sounds like he's trying to use the serial console
but if the OS isn't there, can't install there
actually, you might, if you boot it right
but you need the VNC console up to do that. :)
m4rzito?
ok
thanks
ok
do you need help with the VNC console?
it's a bit tricky
and you have to coordinate rebooting with hitting F12 immediately after. :)
ok
for example
how I can reboot to force install
when you reboot, hit f12, then select booting from cdrom
instead of disk
I'm on serial console
then you follow instructions for how to install from cdrom for your distro
m4rzito: I would tell arpnetworks that your serial console is not connected to what they think it is
get on VNC
I've never done it with serial console
ok
you should, it's nice
that would seem to require the serial console already configured
on Mac OSX what client can I use?
I use chicken of the VNC
just on vnc after booting from the cdrom type 'set tty com0' and then do the rest on serial
I try to connect, but I get connection refused from VNC
I need to reboot my VM
are you using the insecure version, or the ssh tunnel?
m4rzito: are you sure you followed the instructions on the control panel web page? you can shutdown and boot your VM, there is no specific 'reboot' button though there could easily be
please url
m4rzito: uh, if you don't know the url to the control panel you probably don't have an arpnetworks vps
I read arpnetwork VPS connection, host, port password
and I get connection refused
is my vnc blocked?
dude, did you read the part that `some vnc clients subtract 5900 from the port number listed' ?
if your vps is running, vnc will connect to it; if it is not, you will get connection refused
I'm using the port defined on arp control panel
for 5955, chicken of the VNC wants "55"
I have stored configs here, and that's what they need.
RandalSchwartz, my port is 67xx
then subtract 5900 from that :)
8xx
Why would they subtract 5900 from the port number?
That kind of sucks
8xx?
I don't understand
because that's VNC
VNC used :0, :1, :2
dxtr: you don't use X or vnc much do you
just like X11
but X11 offsets at 6000
toddf: No :(
so VNC offset 5900
so X11 :0 is 6000
X11 uses :0 => 6000, :1 => 6001, vnc uses :0 => 5900, :1 => 5901 ..
and VNC :0 is 5900
like toddf is also chiming in
6017
port
But it's still retarded :(
host:6017
dxtr: thats the way its defined and always worked for decades! wake up and get with the program! ;-)
sometimes, it helps to be an old geezer. :)
the `DISPLAY' is the 0th display at port 6000 for X, the 1st display is 6001, etc ..
?
m4rzito - your port is what?  67xx ?
6017
m4rzito: surely you have elementary math skills. 6717 - 5900 = ?
ahh.  then it's "117" in chicken of the vnc
toddf: RETARDED!
or in the case with the above info, 6017 - 5900 = 117
dxtr: computers make you do math at some point when you dig into the details, get used to it.
or you could use quicksilver to do the math
toddf: That's retarded :(
Computers are retarded!
invoke quicksilver, type =6017-5900 RET then select "paste"
dxtr: then obviously you're in the wrong chat channel *grin*
toddf: channels are retarded too!
dxtr: I fail to comprehend why you persist then
Hehe
I think.. you don't understand me
I CANNOT CONNECT TO 117 OR 6017
CONNECTION REFUSED
if y do nc -vv host port , connection refused
n4rzito: did you read the above, that if your vps is not running, it will do that?
m4rzito: you must `boot' your vps for you to connect to the console
I do..
Hmm
A consultant firm wanted me to send my resume and stuff to them
I think that might be a good sign
often is, yes
RandalSchwartz: By the way, have you seen the movie "Space Balls"?
"May the Schwartz be with you"
Indeed.
I just noticed :D
"I see your schwartz is a bit bigger than mine."
Hehe
Yeah, that's a pain
Why didn't I see you in that movie, RandalSchwartz?
RandalsSchwartz:
Because... I'm not an actor? :)
talking head on video on net, actor, there is a difference? *grin*
yes - I don't read other people's lines
Use the Schwartz then!
just explaining the difference
I need to get ahold of up_the_irons
support@.
Yeah, I know
ahhh... meddling clients
apparently, you can lock yourself out of the portal if you use the incorrect password too many times
or at least, that's the only explanation I have for why I'm locked out of neil's portal. :)
now I have to wait for support@ to respond, and hope there's no console-requiring emergencies in the meanwhile.
Ahh.. I have the VNC password saved though, and apparently I can reboot through ssh, so maybe it's not so bad
nope... I have only some of them saved... darn it
overwrote one of them with the login password
if you get ahold of up_the_irons in a timely fashion, let me know...
seems he's been out of the office a lot lately  :o
I'd send him an email response within 30min-1hour of receiving one from him, and it took as much as 2 days and 13 hours for him to reply
when 20 hours of that was on friday
i even got delayed responses before then too :o
yeah response times can be slugggish
i reminded myself that i get what i pay for tho :)
in a way, yeah  :o
then i was pretty happy again cuz i'm getting quite a bit
as far as the vps goes, if not the 2.5 day support response delays :)
for a little less than the same price (minus the increase in price due to exchange rate) I found a UK provider that was very snappy in responding to emails even on the weekend at all hours
even another in the US
I mean, I guess its a good service despite support delays, but that makes me kinda worried :o
I suppose for non-critical service, its ok
besides that, I'm kinda wondering if he's planning on selling the product to a competitor, because for one thing, he's been logged onto the competitor's IRC server since last month on the 29th, where I bought a few other VPSs from
sitting in their channel even
but anyways, I gotta leave for a bit
aha - I just remembered I control the email for his domain
so I just hit the button for "reset password", and there his new password shows up in his email box. :)
actually, pm me if you want to know which server/channel I'm referring to
ah good :)
I'm sure he's just exchanging info
nothing wrong with knowing the nearby guys
true I suppose
Then again, I rarely suspect anything. :)
I tend to believe that people are good unless pushed to evil
I generally believe that too
its just bothersome and worrysome to have to wait extended periods for support
at any rate, this was not the impression I got last month
I mean, is it just me or just recently?
yeah i wouldn't run a business on such slow support responses
but for my personal fun hobby crap, the price is right
on the other hand, you need support only for things where there's failure
normally, things should be slow moving
yah
but
when there's failure
or things you need to fix yourself
i don't wanna wait 3 days to get company website back up
I suspect if a box caught fire... he'd be on it in a minute
his job is to ensure that everything *doesn't* need his help
to an extent, I agree with both of you
I mean - look at the redundancy in the specs
yeah i'm sure he prioritizes crap
it's in a safe place
redundant everythings
my "please delegate reverse dns" was low priority and could stand to wait 3 days
I bet there's even auto-failover to move you to a new CPU if the old one fails
you'd have an unexpected reboot, but whatever
but if i were running a company website and trashed my system somehow and wanted to beg for them to just install a fresh image so i can start clean and get it back up, i'd hope it could be done in hours instead of days
I will say that perhaps I should have moved my questions from email to the support site, but still o_O
well i didn't use email, i opened ticket on support site, and the ticket was listed as "new" with staff having not gotten a chance to look at it for almost 3 days, so i wouldn't count on that having too much effect.   they probably all end up in the same ticket queue
I can trash my own disk and bring it up
maybe I'm just a bit more competent. :)
in fact, I've done that on every box so far, deliberately
the preburned images are useless to me
I'm totally new to arpnetworks, i've used the vnc once when i typod my rc.conf and broke networking
true.. I mean, he did actually move them to the support site on saturday I believe, but didn't reply to them until late sunday
so would be digging through the knowledge base searchign for "hosed my crap, how do i reinstall?"
Yeah - there needs to be instructions on how to boot from CD
I considered them to be relatively simple requests at least the one that took the longest to reply to, but of course I could be wrong
especailly if your disk is sorta bootable, but broken
but it's simply "hit boot button, hit F12 fast" :)
mattx86: prioritizing is fun like that.  the simple stuff is sometimes also the lowest piority.  balancing a "i shoudl do this low priority one now cuz it'll be done super-fast" vs "i should do this high priority one now cuz it's so much more important" can be fun
u can't always do high priority stuff cuz you end up with like 100 2-minute low priority tasks that aren't done a month later with virtually no excuse
wallshot: well true, I can see that
on the other hand, you never get the important stuff done if you jump on every 2-5 minute ticket that comes in
true, I can see that
more of a double-edged sword if you ask me
sigh
development goes that way too.   like 5-minute enhancement requests that are really useful go unimplemented for months due to weeks-long high priority projects
yeah
and 3 months later you're like "srsly it would have taken you 10 mins to implement, 20 to qa, why is it not done 3 months later???"
ok, I can understand that, but of course, the fact remains.. :o
yes
fun balancing act
yeah
and they have to weigh our patience too
some ticket u may not care about getting reply 4 days later
another u may be dying for one same day
yep, as was I  heh ;)
and they have no idea that we neeeeeeeed it today so we can complete another section of the HE ipv6 "cert" tests
as opposed to "i'll be implementing this in the next couple weeks so please go ahead and prepare it and i'll check back in a few days to see if it's done"
and then, one mus'nt
I guess when I ass-umed ..  :)
underestimate the priority of happy hour
when tickets drop to lowest priority
to make room for Guinness
guess I should have found a polite way to say how fast I wanted it and actually say it
heh.  oddly enough, one of my boxes spontaneously rebooted between 5:09 and 5:17 today
this is weird
that is weird
freebsd boxes shouldn't do that
did u go centos?
;)
yeah - webserver confirms it
no hits between 17:09 and 17:17
...  5:47PM  up 30 mins, 0 users, load averages: 0.08, 0.03, 0.01
reboot 30 mins ago
maybe up_the_irons did it just to see if I was paying attention :)
were you not able to reboot it like you wanted too earlier?
or wait, you just wanted to login?
no - I was only worried about a theoretical problem
since I couldn't log in to the VPS
err.. the portal
I don't *think* I aborted it
OOPS..  just realized, I accidentally connected to serial console
I wonder if that rebooted it!
I was getting the VNC tunnel ports
and hit "c" instead of "t"
yeah, right around that time
stupid me
ok I can only blame myself... and my parents.
:P
luckily, the reboot was under the nagios hard notify limit
PEBKAC? :)
so neil didn't get informed
although its' still in the soft event log
I get PEBKAC alot myself  hehe
it never feels as good as it should to realize u jacked something up
but you know u got that relief going on anyway, where you're like "phew, at least i don't have to worry about ghosts in the shell"
well, system instability anyway