#arpnetworks 2010-09-18,Sat

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WhoWhatWhen
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HienHello ;)
anynone here?
[05:30]
nestahey sup [05:35]
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lamper_hi [06:25]
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awyeahWow. Touch typing the right way is hard. I can't believe I've gotten do bad at it.
er, so bad at it.
[07:50]
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lamper_If I were to get a vps, how would I go about upgrading it? [08:09]
nestaupgrading to what [08:14]
lamper_a higher plan if i ended up needing it [08:16]
mike-burnsEmail support@. [08:16]
lamper_How long would that process take? [08:17]
mike-burnsI do not know this answer. I suspect it's related to how many resources he has left to upgrade your VPS.
If he has no RAM left, it could take a few days for him to buy new hardware. If he has RAM left, probably 48hr.
[08:20]
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[08:21]
toddflamper_: new orders and upgrades are typically `processed' late late evenings, if it is more ram or disk space it would obviously require a shutdown of your vps for a short spell before upgrading it.. I said above a nice blurb up_the_irons (staff of arpnetworks) liked, so I'll repeat it again
'round here its not EC2 .. you get true KVM with amazingly low rates, that comes to us via not a large staff that does batches of things instead of instant responses.. things will get more automated over time I suspect, the reboots of the system for example used to be a support request and serial console didn't exist when I first showed up
[08:31]
mhorantoddf: Do you have that answer scripted? 'cause it comes out almost the same way every time. :) [08:33]
fink_toddf: it's like you're some kind of robitman
woop woop!
[08:33]
toddfmhoran: cut and paste and scrollback do wonders to that effect [08:34]
mhoranHeh.
Indeed.
[08:34]
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toddffink_: robitman hah, when I'm around I tend to shair what I know liberally; its just that newbies to arpnetworks tend to think of things in an ec2 auto provisioning cloud like concept, hence the comparison and clear guidance to `it is cheaper here for a reason' ;-)
if anybody can't wait 24-48hrs for provisioning of a quality long term vps, maybe they're not going to stick around anyway ;-)
[08:37]
fink_toddf: agreed [08:38]
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bsd_manHello [12:21]
RandalSchwartzhello [12:22]
bsd_manhello :)
No staff is here
[12:22]
RandalSchwartzup_the_irons is on
maybe not paying attention
email to support@
[12:22]
bsd_manI mailed to Arpnetwork but not reply [12:22]
RandalSchwartzhow long ago?
generally 48-ish hour turnaround
[12:23]
bsd_man2 days [12:23]
RandalSchwartzwell, you're coming up on it then. :) [12:23]
bsd_manRandal ? You're customer of Arpnetworks? [12:24]
RandalSchwartzindeed
for about 10 months now
three VPS. soon to be 4
[12:26]
bsd_manuhm
good support Randal?
[12:26]
RandalSchwartzgood if you're an expert, yes
or you are good at googling
but not if you need handholding
prices stay low because staff can concentrate on working the boxes, not helping people
but that's what #arpnetworks is for :)
we help each other
[12:27]
bsd_manuhm.
When you order..VPS provide fast?
[12:28]
RandalSchwartz1 to 3 days, *if* there's a box available
sometimes a bit longer if the host box isn't available
[12:29]
bsd_manuhm...too long... [12:30]
RandalSchwartzthere are plenty of other solutions if you need something fater
faster
but you pay more
EC2 will provision a box in seconds
[12:30]
bsd_manuhm. [12:30]
RandalSchwartzbut you'll pay more per month for it [12:31]
bsd_manuhm. [12:31]
RandalSchwartzand you don't get ipv6 etc
please stop saying "uhm"
talk, or be quiet :)
[12:31]
bsd_man:D [12:31]
fink_UHM [12:32]
RandalSchwartzso do you have a question, bsd_man? [12:33]
zhujialeuhm [12:34]
bsd_manNo..I guess from your name, Radal..I have read book of you written
:)
[12:34]
RandalSchwartzperhaps! [12:35]
mike-burns"Song Buch", the famous German sheet music compilation by Randal L. Schwartz? [12:39]
RandalSchwartzheh [12:39]
bsd_man@RandalSchwartz: Book of you have written is very cool. :) I love perl :) [12:41]
fink_@bsd_man: you can join the randalschwartz fan club [12:43]
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luckyhm, if I want to do a fresh reinstall with FBSD 8.1, but currently have the 8.0 CD in the drive, do i just fire an email off to support ? [12:48]
fink_lucky: use the console and reinstall it yourself [12:49]
luckyfink_: but it's 8.0
I want 8.1
[12:50]
mike-burnsFor an ISO change I'm pretty sure you email support@. [12:50]
RandalSchwartzwhich perl book
I've written many
[12:50]
fink_lucky: install and use freebsd-update? [12:55]
luckyfink_: well, i'm doing a fresh install, so i don't see why i shouldn't install fresh from the latest version [12:59]
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[13:31]
up_the_ironsballen: to answer your question, i use ubuntu. the packages are newer than debian [13:40]
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jdoealso pythonier :( [13:43]
up_the_ironstoddf: yeah, that's precisely the way i've always felt; if someone is looking for a long-term vps, which is the only kind that makes me any money, then they will not mind waiting 24-48 hours for it. those who want instant setups generally cancel about just as fast ;) [13:43]
fink_i'm still waiting
…on my arpnetworks t-shirt
woop woop woop!
[13:44]
jdoeI should probably look into how to upgrade openbsd. [13:44]
fink_fink_ scuttles [13:44]
jdoeI haven't got a clue.
haha.
[13:44]
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[13:45]
ballenup_the_irons: yea thats what I thought I remembered you saying
ever have any stability issues?
[13:45]
RandalSchwartzin life? :) [13:47]
jdoejdoe is unstable
ballen: ubuntu packages are generally okay. kubuntu, less so. Especially the backports, but that's not surprising.
[13:48]
ballenyea true
deciding if I should move to Ubuntu LTS or wait for RHEL6
[13:49]
jdoefor a desktop?
or a server?
[13:50]
ballenmany servers
~35 or so
production env
[13:51]
RandalSchwartzI'd go with freebsd then [13:51]
fink_RandalSchwartz: he won't do it [13:52]
ballenyes Randal, obviously FreeBSD is better, however theres a number of applications that are certified on BSD
aren't*
that I need to run
[13:53]
RandalSchwartz"certified"? [13:53]
ballenvendor won't support them
on FreeBSD
nor will they likely run
[13:54]
up_the_ironsballen: no stability issues; as evidenced by high uptimes :) [13:54]
ballengood good [13:54]
RandalSchwartzthe linux support on freebsd is pretty complete
and no performance cost
[13:54]
ballenup_the_irons: have you seen landscape.canonical.com [13:54]
up_the_ironsballen: heard of it, but never used it [13:55]
ballenRandal: its also not a fight I want to fight with my team and management
I just need newer libraries and language versions than RHEL5
[13:55]
up_the_ironsballen: yeah, stay away from RH-based distros; that goes without saying [13:59]
ballenits our lab wide standard linux OS
so going away from it takes some justification
[13:59]
up_the_ironssure [14:00]
ballensaving the $8k / year will due [14:00]
up_the_ironsnice [14:02]
ballenwonder how much Landscape is for the non-hosted version
would be nice for package management
up_the_irons: have you looked at Ubuntu's cloud setup
private cloud setup that is
[14:03]
up_the_ironsballen: only a bit; i have so little time for new stuff right now. trying to focus on some new features i'm planning, but even then i'm finding it hard to get anywhere; just so little time left over in the day. and i gotta stay sane :) [14:05]
RandalSchwartzor look at the rackspace "openstack"
FLOSS Weekly interviewed the rackspace guy about that a month ago
[14:05]
ballenyea have you interviewed anyone from Canonical about their cloud stuff? [14:06]
RandalSchwartznope. [14:06]
jdoeballen: I'd go with RHEL6 (er, centos 6)
ballen: supported for longer. Also, it'll finally have XFS support :P
[14:06]
ballenLTS is 5 years
plenty of time
with a new LTS every 2 years
[14:07]
jdoecentos is 7 [14:07]
ballenI don't want the same version of an OS for 7 years [14:08]
jdoewe still have ancient machines supported, stuff never seems tp get upgraded when it should. [14:08]
ballenyea true, I try to do a refresh once a year
right after the end of the FY
[14:08]
jdoeI'm restricted in what I can do by the prod env, because dev has to match.
... and prod stuff rarely gets upgraded because that's downtime etc.
so my hands are tied. Shrug.
[14:09]
ballenyea same deal here
our dev env is small though
so easy
to upgrade
Randal: get Jono to find someone to talk about the private cloud stuff, would be quite interesting
[14:10]
jdoeballen: I don't have a problem doing it, I just can't until they do :P [14:11]
ballenahhh, yea most of our code actually runs in Sol10 which doesn't ever change so its not a big deal, its more our HPC nodes that need to get bumped [14:12]
jdoeright on. [14:16]
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ballenanyone actually use a RHN Satellite? We have one, but I don't admin it nor do I even have a login, I just get to kickstart servers off of it [14:17]
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Cr4zi3so no one able to assist me w/ FreeBSD VPS and psyBNC ? [17:33]
RandalSchwartzprobably not
people told you to switch to a supported bouncer. not sure why that isn't "assistance"
[17:34]
Cr4zi3guess I won't be using arp networks anymore..
thought it would have been nice to give a local company money, but...
[17:42]
RandalSchwartztry not to let the screen door hit your backside on the way out
it's not a threat to a business to say "I won't be a customer" when you would have been a *bad* customer. :)
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[19:07]
mike-burnsI don't see what's wrong with this Cr4zi3 guy.
Cr4zi3: Can you post some error messages and maybe a bit more about your setup? I know nothing and doubt I'll be able to help you but it's worth a shot.
[19:22]
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RandalSchwartzmike-burns glad to see you want to help
however.....
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awyeahman, typing the right way sucks.
It takes me so long to do it.
I can type really fast the wrong way though!
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