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heavysixer has joined #arpnetworks jeev: hi ***: bithash has quit IRC ("leaving")
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vtoms has quit IRC ("Leaving.") dbgi2IAm: up_the_irons up_the_irons: dbgi2IAm! ***: dbgi2IAm is now known as dbgi dbgi: hey buddy
i was just gonna check the site, how much do you charge to upgrade ram if needed?
is it on the site? up_the_irons: dbgi: it's in there: http://arpnetworks.com/vps
dbgi: there is no "setup fee" or anything to upgrade dbgi: ok thanks, so for more ram its basically just upgrading the vps period?
so for more ram, you upgrade everything right? up_the_irons: dbgi: if you want more disk, sure. there's downtime required with expanding your disk volume (10 - 20 minutes) coil: hey up_the_irons do you think you can just do the rdns, we couldn't figure out what was wrong with it and why its not working up_the_irons: coil: sure, just send me a list of IP -> domain
i'll set up the PTRs
coil: I assume IPv6 rdns is working, no? that setup is simpler coil: not even that was working, but i was trying to get ipv4 working first, didn't even try and troubleshoot ipv6 up_the_irons: coil: you can use freedns for IPv6, super simple to set up (lots of customers use it for ipv6 rdns) Thorgrimr: Evening folks coil: i mean if you want to take one last look at the bind/ipv4 config see if you can get it working... Thorgrimr: up, you have time to delegate my v6 rdns today at any point? coil: i can use afraid.org for ipv6 rdns up_the_irons: coil: i spent two hours on it the other day, i'm over it; not sure what you did with your bind ;) dbgi: upgrading the ram, it seems, from the site, is upgrading the whole vps, though going to the 30$ one would get anymore bandwidth up_the_irons: Thorgrimr: yes, just send support@ an email w/ your nameservers
dbgi: yeah, the whole thing gets upgraded dbgi: just not the bandwidth up_the_irons: dbgi: why pay more and not get all the goodies? :) dbgi: well since we got that special, we get 200gigs now and the 30$ vps only gets 200gigs bandwidth.. up_the_irons: dbgi: ah that's true; the special is "special" ;) dbgi: :)
unless you were nice and added sum extra bw hehe
but anyways thats gonna be a little bit b4 i upgrade up_the_irons: ok coil: oh that's another thing, how would one check their bandwith usage in a month dbgi: up_the_irons i am staying with you for good, your set up is the best i have ever seen, and customer support, as in you. is top notch up_the_irons: coil: send support@ an email and they will add a login to your bandwidth graph dbgi: yea how would/can you check your bw usage? up_the_irons: dbgi: AWESOME dbgi: oh cool up_the_irons: :) dbgi: :) coil: you can add more PTR's later, right? up_the_irons: coil: sure coil: its support@arpnetworks.com right? up_the_irons: right dbgi: up_the_irons if coil sends the email to support, will it be emailed to his addy and not the email addy that i gave with my sign up? coil runs the vps with me up_the_irons: dbgi: best just to reference your portal login name or VM UUID in the email, then we'll know who you are :)
or even, your IP address :) dbgi: ok cool :) Thorgrimr: up_the_irons: I think it went through (entered via portal), but don't see it in my history up_the_irons: takes some time to update Thorgrimr: Okay, just hated to think I typed all that and it was gone :) up_the_irons: man, i actually didn't get the email
hopefully, it is in the queue Thorgrimr: balls
Okay, lemme know up_the_irons: sometimes i wonder if using a hosted service for help desk is worth it
i know the guy who runs it, his team makes some cool stuff, nice features; but sometimes there are queuing issues Thorgrimr: Okay, hitting back area a slew got me back to the form... should I just repost it? toddf: chose your poison; pay in time inhouse to set it up inhouse, pay in $$ to let someone else set it up inhouse, or pay someone else to host it, ..
I've never had issues just sending email to support@ *grin* Thorgrimr: Okay, email enroute then up_the_irons: Thorgrimr: safest to email it, b/c it goes to the help desk system *and* me directly (just in case it got lost somewhere else)
toddf: :) Thorgrimr: Aye aye coil: email sent up_the_irons: who would be happy if I add Level 3 to my bandwidth mix? Or does it even matter to VPS guys? (I know it matters to non-US based clients more) jeev: he
i haven't even done a speedtest coil: l3 is good dbgi: what would level 3 do? how much faster is that? up_the_irons: shorter tracroutes to most destinations i've tried. not a big deal, but some people scrutinize dbgi: oh ok
wouldent be faster? up_the_irons: yeah, by milliseconds dbgi: hey up_the_irons did u get coil's email for my vps rdns? up_the_irons: dbgi: i did dbgi: oh ha
ok good :) up_the_irons: just knee deep in crap right now dbgi: its cool, long as u got it up_the_irons: VoIP phones down at the office; like 60 phones :( jeev: up_the_irons, what you use
what software for voip up_the_irons: edgemarc 5300 for session border controller, and Xeex Comm is the provider jeev: oh
thought you used freeswitch or asterisk or something
is it a PRI or strictly SIP up_the_irons: SIP jeev: you use a lot of minutes or something small
wonder what the rate is with xeex up_the_irons: tons ***: ballen has joined #arpnetworks
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ballen_ is now known as ballen dbgi: up_the_irons will you get to mine and coils issue tonight? do you know? ***: heavysixer has quit IRC () sroute: up_the_irons: my route (from my office) to you is mostly mzima; not sure what Shaw here does with l3. up_the_irons: sroute: i c
dbgi: should be able to ***: ballen is now known as ballen|away
clank has joined #arpnetworks clank: how does management on your vps's work? is there some kind of control panel? ***: ballen|away is now known as ballen