hi up_the_irons dbgi2IAm! hey buddy i was just gonna check the site, how much do you charge to upgrade ram if needed? is it on the site? dbgi: it's in there: http://arpnetworks.com/vps dbgi: there is no "setup fee" or anything to upgrade ok thanks, so for more ram its basically just upgrading the vps period? so for more ram, you upgrade everything right? dbgi: if you want more disk, sure. there's downtime required with expanding your disk volume (10 - 20 minutes) hey up_the_irons do you think you can just do the rdns, we couldn't figure out what was wrong with it and why its not working coil: sure, just send me a list of IP -> domain i'll set up the PTRs coil: I assume IPv6 rdns is working, no? that setup is simpler not even that was working, but i was trying to get ipv4 working first, didn't even try and troubleshoot ipv6 coil: you can use freedns for IPv6, super simple to set up (lots of customers use it for ipv6 rdns) Evening folks i mean if you want to take one last look at the bind/ipv4 config see if you can get it working... up, you have time to delegate my v6 rdns today at any point? i can use afraid.org for ipv6 rdns coil: i spent two hours on it the other day, i'm over it; not sure what you did with your bind ;) upgrading the ram, it seems, from the site, is upgrading the whole vps, though going to the 30$ one would get anymore bandwidth Thorgrimr: yes, just send support@ an email w/ your nameservers dbgi: yeah, the whole thing gets upgraded just not the bandwidth dbgi: why pay more and not get all the goodies? :) well since we got that special, we get 200gigs now and the 30$ vps only gets 200gigs bandwidth.. dbgi: ah that's true; the special is "special" ;) :) unless you were nice and added sum extra bw hehe but anyways thats gonna be a little bit b4 i upgrade ok oh that's another thing, how would one check their bandwith usage in a month up_the_irons i am staying with you for good, your set up is the best i have ever seen, and customer support, as in you. is top notch coil: send support@ an email and they will add a login to your bandwidth graph yea how would/can you check your bw usage? dbgi: AWESOME oh cool :) :) you can add more PTR's later, right? coil: sure its support@arpnetworks.com right? right up_the_irons if coil sends the email to support, will it be emailed to his addy and not the email addy that i gave with my sign up? coil runs the vps with me dbgi: best just to reference your portal login name or VM UUID in the email, then we'll know who you are :) or even, your IP address :) ok cool :) up_the_irons: I think it went through (entered via portal), but don't see it in my history takes some time to update Okay, just hated to think I typed all that and it was gone :) man, i actually didn't get the email hopefully, it is in the queue balls Okay, lemme know sometimes i wonder if using a hosted service for help desk is worth it i know the guy who runs it, his team makes some cool stuff, nice features; but sometimes there are queuing issues Okay, hitting back area a slew got me back to the form... should I just repost it? chose your poison; pay in time inhouse to set it up inhouse, pay in $$ to let someone else set it up inhouse, or pay someone else to host it, .. I've never had issues just sending email to support@ *grin* Okay, email enroute then Thorgrimr: safest to email it, b/c it goes to the help desk system *and* me directly (just in case it got lost somewhere else) toddf: :) Aye aye email sent who would be happy if I add Level 3 to my bandwidth mix? Or does it even matter to VPS guys? (I know it matters to non-US based clients more) he i haven't even done a speedtest l3 is good what would level 3 do? how much faster is that? shorter tracroutes to most destinations i've tried. not a big deal, but some people scrutinize oh ok wouldent be faster? yeah, by milliseconds hey up_the_irons did u get coil's email for my vps rdns? dbgi: i did oh ha ok good :) just knee deep in crap right now its cool, long as u got it VoIP phones down at the office; like 60 phones :( up_the_irons, what you use what software for voip edgemarc 5300 for session border controller, and Xeex Comm is the provider oh thought you used freeswitch or asterisk or something is it a PRI or strictly SIP SIP you use a lot of minutes or something small wonder what the rate is with xeex tons up_the_irons will you get to mine and coils issue tonight? do you know? up_the_irons: my route (from my office) to you is mostly mzima; not sure what Shaw here does with l3. sroute: i c dbgi: should be able to how does management on your vps's work? is there some kind of control panel?