arpcustomer: looking at those under /users ... don't see any names I recognize from the support desk. anyone here know if ARP systems are down right now?
mhoran: Hmm. I can get into the portal. My VMs are fine. Can you get to the help desk? I'd file a ticket there.
https://portal.arpnetworks.com/help
or email support@
arpcustomer: well, my VM isn't responding to pings, and I'm away from the office, so I don't have login credentials on hand :(
mhoran: Ah, can you just send an email? That should work. But nobody from ARP watches this channel actively.
arpcustomer: can you ping 174.136.103.210 ?
well, e-mail goes through the VM
mhoran: Nope, not from home nor from ARP VM.
arpcustomer: ah, well. I'm gonna have to go get my login, and log into that management console.
is it garydolley@arpnetworks.com ? is that the address?
(trying to send SMTP manually to port 25)
mhoran: No send to support@arpnetworks.com
arpcustomer: ACK. thanks.
ugh. rejected for SPF failure. :(
ARP used to have a page listing planned/discovered outages... would you happen to know the URL? can't find it from the homepage.
mhoran: I'm not sure. Used to check Twitter but that was ages ago.
I can send an email for you if you'd like, PM me your name and contact info?
***: arpcustomer has quit IRC (Quit: ircII EPIC5-1.1.2 -- Are we there yet?)
ben1 is now known as mercutio