looking at those under /users ... don't see any names I recognize from the support desk. anyone here know if ARP systems are down right now? Hmm. I can get into the portal. My VMs are fine. Can you get to the help desk? I'd file a ticket there. https://portal.arpnetworks.com/help or email support@ well, my VM isn't responding to pings, and I'm away from the office, so I don't have login credentials on hand :( Ah, can you just send an email? That should work. But nobody from ARP watches this channel actively. can you ping 174.136.103.210 ? well, e-mail goes through the VM Nope, not from home nor from ARP VM. ah, well. I'm gonna have to go get my login, and log into that management console. is it garydolley@arpnetworks.com ? is that the address? (trying to send SMTP manually to port 25) No send to support@arpnetworks.com ACK. thanks. ugh. rejected for SPF failure. :( ARP used to have a page listing planned/discovered outages... would you happen to know the URL? can't find it from the homepage. I'm not sure. Used to check Twitter but that was ages ago. I can send an email for you if you'd like, PM me your name and contact info?