Not sure how I feel about this: http://www.networkworld.com/article/3045570/cloud-computing/why-dropbox-dropped-amazons-cloud.html i think they should have done their own infrastructure years ago myself if you want bulk storage it's always going to be cheaper to do it yourself in the end. some oper alive? some of them are. Actually, I think most of them are up_the_irons, sometimes questionable :) That's what she said!! some OP alive? usually folks just ask if an op is around how does knowing if they are alive actually help? yes I need help try support@ email Email support@. The only op who can help you is up_the_irons, and he's not around. As the topic says, the rest of the ops are just long time customers. support@ is basically your best bet at all times, since someone will handle that immediately. IRC is OK if staff is around, but that's not going to be Sunday afternoon. eah they do take some days off is it perhaps a question a long-timer can help with? I've order an VPS some times ago need the details at least a few days ago? can you log in to your customer portal? the details should be ther there I don't have access did you at one time and just forget the password? (crickets) if you don't yet have the "here's your box" email, it's not set up yet. I suspect you requested it yesterday and were expecting it today We have no pending orders this seems odd compared to what knoxville is saying perhaps he placed his order at a different ISP? :) s/direction/location/ >>> RandalSchwartz waves north of his general location yeah, that makes more sense I'm facing west to the beach. No point in going "north-ish" from there. :) @weather -v yyz nathani: Verbose results will be PM'd to you.