so, lets say i have a dedicated box and can't reach it through public ip's or ipmi (just spins) and have emailed support@. what would be the next step? Nuke Los Angeles from low orbit. <- laughs out loud (Though frankly I'm surprised that IPMI doesn't work) well the http just spins the terminal is there but accessing the logs through there is hell shoudl i just power cycle and hope for the best? That's all you can do ok (I avoid the http at all costs. ipmitool or bust.) (That's a general position on IPMI in general, and not something ARP-specific. Most IPMI have buggy and/or insecure http interfaces, almost universally requiring Java. That's a no-go for me.) just power cycled and hit sol activate get nothing after bios :/ At least you got the BIOS so the host machine is probably not toast. Failed hard drive? i have redundant setup i got a bios but cant' enter it. guessing i'm sending the wrong keys (mac keyboard etc) A Tab is a Tab is a Tab though... del and f2 (both fn keys ..) I could've sworn the serial interface added an alternative key, tab or 'd' or something ah del worked found all drives. switching now console redirection from bios is post bios, right? I don't recall... Though I can say that I did need to configure serial mode for Grub for it to do anything yeah, can't reach that :/ swear i used to jbergstroem: looking into it for you mercutio: do you have all the keys to the kingdom? mnathani_: i have many keys. can you provision VPSen or is that something reserverd for up_the_irons? s/reserverd/reserved can you provision VPSen or is that something reserved for up_the_irons? mnathani_: haven't done any vps provisioning yet. support stuff tends to be more urgent than provisioning stuff. i can shift people to virtio etc though can you turn down / up bgp peerings? yeh ^ Can, and has! (based on previous conversations) haha when was this? @log_search session @log_search bgp Your search query must be at least 4 characters long. Sorry, I couldn't reach the database backend. lol BryceBot