sorressean: I'm not familar enough with ipv6 to know why those were needed. mkb: I always just put the new bsd.rd on and install since it's easier than waiting for up_the_irons
sorressean: static routes to where? ***: ix33 has quit IRC (Quit: leaving) brycec: I assume sorressean is talking about network configuration on his dedicated box
In which case - yes you still set the ip/netmask/gateway statically for v4 and v6 sorressean: Awesome. got it all working. thanks everyone for all the help with ipmi/etc. finally up and running. brycec: Hooray I have a /28 now :D staticsafe: You have been approved for an AS number.
This approval is valid for 90 days.
You will receive a message from ARIN Financial Services within one business day that will contain details on the steps required to receive the AS number.
We would like your feedback to help us better understand your needs and how we can improve our services.
yesssssssssssss mercutio: ARIN financial services :)
actually it looked like ARIN wasn't as bad as APNIC
did you need to get something from arp static? staticsafe: yeah
an invoice
for BGP stuff mercutio: so they did rquire it in the end
you're not getting additional ip space at the same time are you?
here they seem to like to give out /22s to everyone staticsafe: nah mercutio: except existing ip holders
well everyone once staticsafe: thats the APNIC policy mercutio: yeah
it's kind of whack to me brycec: Congrats staticsafe staticsafe: ty mnathani_: Awesome staticsafe! Congratulations on the new AS / approval ***: hive-mind has quit IRC (Ping timeout: 255 seconds)
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poulsen has quit IRC (Ping timeout: 256 seconds) up_the_irons: congrats staticsafe ! staticsafe: ty ty
though since its Friday, I won't get it until Monday mercutio: is it short or long? BryceBot: That's what she said!! mercutio: hahaha up_the_irons: lol staticsafe: mercutio: you mean the 16 vs 32 bit ASN thing?
that depends, afaik ARIN asks you about it mercutio: yeah
they used to
i dunno if that's still the case
actually i think you had to request 16 bit specifically staticsafe: yeah mercutio: apnic is a pita with regards to 16 bit asn staticsafe: how much of a issue is it really anymore on the software side? mercutio: it depends
it's only if using stuff that doesn't support it directly that it's annoying really staticsafe: https://www.ripe.net/manage-ips-and-asns/resource-management/faq/faq-asn32/should-i-request-a-16-bit-asn-or-a-32-bit-asn mercutio: arp doesn't support 32 bit asn for ipv4 afaik
which means doing the transition asn jump thingy staticsafe: :o mercutio: y'know, to me it's surprising that 16 bit asn's lasted so long BryceBot: <staticsafe> :i mercutio: it suggests to me that not enough people were dual homing
i dunno what adoption is like now.
they're segmenting things into different regions etc with the beginning prefix
does anyone have opinions on ticketing systems like kayako? brycec: Incidentally I've used Kayako for years and years mercutio: it's $39/month per agent? brycec: Specifically SupportSuite (when it was still called that) and later eSupport.
We hosted our own
wooooow, their pricing has gone up
We paid $400 to host our own for life, unlimited agents etc mercutio: yeah it's insane isn't it brycec: Those prices are not worth it.
I mean, it worked pretty well.... but not $288/agent/year mercutio: heh yeah brycec: fwiw we opted to use osTicket
fwiw we opted to use osTicket for additional support desks
I didn't use it much, but it seems solid, and the price is right. mercutio: is it fre? brycec: Yes mercutio: ahh free unless they host it brycec: just php+database
real lightweight, etc
Oh and as nice as Kayako's website looks, the product and especially the source is nowhere near as pretty. (Essentially it was outsourced and not well.) Though to be fair, it may have changed since my last experience. (<-- for the lawyer-bots listening) mercutio: have you ever looked at vbulletin source? brycec: I have not. mercutio: they probably encrypt it
but there are so many exploits
i think a lot of the time closed source php stuff is pretty bad
err at least of the older ones brycec: Yeah, though I see there being two distinct worlds there -- open/closed-source, regardless of language, and PHP regardless of open/closed. PHP is easy to do wrong and insecure, but at least if it's open-source (and used, contributed-to, reviewed) others can correct your stupid mistakes. mercutio: a lot of the older stuff was started in a bad way
and security was a later concern
and the code is pretty messy.
some of the newer stuff is a bit better architectured. brycec: Hooray for security as an afterthought o/ mercutio: it's pretty popuular :)
esp. with new php developers. brycec: Ugh. I know, it's terrible.
If you're lucky they're at least starting with authentication in mind. But even then they probably confuse authentication with authorization or security. sorressean: Do any of you run snort on single servers? it looks more like parameter detection. I just want to know if something is going on with the server, but it seems there might be something more well suited. mercutio: snort gives high amounts of false positives easily. sorressean: I was also reading that.
Heh, I just read the php backlog.
I was kind of mildly surprised to see that they have some sensable stuff now, but there's so much shitty php code. mercutio: there always will be sorressean: Well yeah, but I've seen more bad php code than anything else. mercutio: it's the new basic sorressean: It doesn't help that there's still a ton of mysqli stuff floating around and it's not been updated to tell people to use PDO. ***: mnathani_ has quit IRC ()
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